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Bates Nissan

4.5

About this business

Welcome to the Bates Nissan web site! Bates Nissan is a family owned and operated business, and we have been in Killeen in the same location since 1974. We have been serving the Killeen and Fort Hood area since 1942. 

Location details

5501 E Central Texas Expy, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,068 reviews
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Geraldine Paul's profile image
Geraldine Paul 
recommend  Recommended
4 years ago

Great customer service! Sales manager really provided me with great customer service. He listen and was very willing to provide me what I was asking for. Also had the pleasure of working with Elijah and he was very accommodating and I appreciate his great personality! Thank you! 

Business response:

Geraldine, Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that Elijah able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! 

Rachel Schlosser's profile image
Rachel Schlosser 
recommend  Recommended
4 years ago

Super friendly, and fast. 

Business response:

We are very happy, Rachel, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

Lorna Urbano Santiago's profile image
Lorna Urbano Santiago 
recommend  Recommended
4 years ago

Service with a smile at an affordable price! 

Business response:

Thank you for your very kind review, Lorna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan. 

Deborah Kennedy's profile image
Deborah Kennedy 
recommend  Recommended
4 years ago

The agent I had was very knowledgeable and professional. He was though in answering questions and getting answers to questions he did not know. Very good person. He even brought the car to my house for us to test drive it and he brought us back home 

Business response:

It's fantastic to hear, Deborah, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan! 

Mary Standridge's profile image
Mary Standridge 
recommend  Recommended
4 years ago

The product is great Service needs some work 

David Hamilton's profile image
David Hamilton 
recommend  Recommended
4 years ago

The staff were more than helpful and extremely patient. The staff willingly discussed multiple options and reviewed all possible needs. They showed not just on lot options but anything available to ship as well. They were open and honest about all contractual agreements and truly discussed the best option for us. I will gladly recommend them to anyone in the market for a car. 

Business response:

Thank you so much for taking the time to share your feedback with us, David. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

F Scott Feil's profile image
F Scott Feil 
recommend  Recommended
4 years ago

Great job showing the vehicle, great rates, quick paperwork processing 

Business response:

F Scott Feil, we are so happy to read such a great review about Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Chantelle Horner's profile image
Chantelle Horner 
recommend  Recommended
4 years ago

The family type atmosphere, they remember you by name and treat you like family! 

Regan Dickerson's profile image
Regan Dickerson 
recommend  Recommended
4 years ago

Very easy to work with! Would highly recommend!! 

Frequently asked questions about Bates Nissan

How is Bates Nissan rated?

Bates Nissan has a 4.5 star rating with 2,068 reviews. 

When is Bates Nissan open?

Bates Nissan is open now. It will close at 7:00 p.m.  

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