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Bates Nissan

4.5

About this business

Welcome to the Bates Nissan web site! Bates Nissan is a family owned and operated business, and we have been in Killeen in the same location since 1974. We have been serving the Killeen and Fort Hood area since 1942. 

Location details

5501 E Central Texas Expy, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,068 reviews
Select a rating
Ben Amos's profile image
Ben Amos 
recommend  Recommended
2 years ago

The sales people are fun, personable and knowledgeable. Devin took great care of me and went above and beyond to help me with tinting! 

Candice Camp's profile image
Candice Camp 
recommend  Recommended
2 years ago

The entire staff is incredibly warm and welcoming. They truly make you feel like a part of the Bates Family. Couldn’t ask for a better service or sales staff. Even their customer relations department is super friendly, if there is anything you would like addressed or just to let them know how great they are they always have an open door and are happy to listen to what you have to say. Management pay attention to the staff you have hired because they are far above the standard… See more 

Main Li's profile image
Main Li 
recommend  Recommended
2 years ago

They are always very professional and courteous. I love that they send you a video diagnostic of your car. Nissan Bates is the best in quality care of your vehicle! 

Huy Pham's profile image
Huy Pham 
recommend  Recommended
4 years ago

Great service and great vehicle . 

Bobby Whitson's profile image
Bobby Whitson 
recommend  Recommended
4 years ago

On my 2nd truck from Bates. Great service, great vehicle. Will definitely buy again! 

Business response:

Thank you, Bobby, for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

Breanna Lane's profile image
Breanna Lane 
recommend  Recommended
4 years ago

Mr. Mike from service is so nice! He helped me with my recall on my car and made sure all my brakes and tires were good as well! Very polite and helpful. Thank you! 

Brenda Washington's profile image
Brenda Washington 
recommend  Recommended
4 years ago

Every visit to Bates Nissan has been a trusted one. Trust in the ability of the technicians knowledge of the automobiles they sale and repair. Staff at Bates Nissan are super nice and respectful to their customers in all ways. Wouldn't trust any other mechanic under my hood. Would highly recommend Bates Nissan for your #1 stop for auto purchase and repairs. 

Business response:

Thank you, Brenda, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer. 

Jason Brothers's profile image
Jason Brothers 
recommend  Recommended
4 years ago

Bought our daughters car and Bates Nissan was outstanding. No hassle and Jeremiah was very accommodating and patient with us! Would definitely recommend them to friends and family. 

Business response:

Thank you, Jason! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremiah met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come! We hope your daughter enjoys her new car, Jason! 

David Matthews's profile image
David Matthews 
4 years ago

Actually do the service that you claim you do. It’s that simple. You’ve had 2 strikes with me and you’ll never see me again and I paid 60k cash for my truck. 

Business response:

Thank you for this feedback, David. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? 

Frequently asked questions about Bates Nissan

How is Bates Nissan rated?

Bates Nissan has a 4.5 star rating with 2,068 reviews. 

When is Bates Nissan open?

Bates Nissan is closed now. It will open at 9:00 a.m. 

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