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Bates Nissan
- Car Dealers
- Killeen, TX
About this business
Location details
5501 E Central Texas Expy, Killeen, TX, 76543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I normally do not leave negative reviews, but my experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the ve... read more
Very disappointing and stressful experience with the service department. I brought my Nissan Kicks in for recall programming after already experiencing prior issues with the vehicle’s screen/display randomly going black and flashing while driving. This is a brand new vehicle, which makes these kinds of problems even more concerning and unacceptable. During today’s visit, I was told the programming failed midway and the screen became completely black. Throughout the process, I received inconsistent explanations about what wa... read more
John was exceptional from start to finish, go see him for your new car
Dishonest, Predatory, and Completely Unethical – Avoid East Charlotte Nissan My experience with East Charlotte Nissan was one of the most deceptive and unethical car‑buying situations I’ve ever dealt with. I purchased a 2024 Nissan Kicks on May 8, 2026, and the dealership’s behavior from that point forward has been nothing short of predatory. To start, the salesperson verbally promised me a “3‑day, 300‑mile return policy” to pressure me into signing. That policy does not exist. I relied on that promise when agreeing to the p... read more
I have purchased many vehicles over the years and have never had a better experience. This is the place to buy. Very professional, friendly, knowledgeable, and efficient. Special shout out to Devan Griffin who helped me through the entire process.
FREDERICK GARDNER AND I AM GIVING MY SALESMAN MARIO HERNANDEZ A 5 STAR RATING FOR JOB SALING ME A NEW 2026 ROGUE SV
If I could give no stars I probably would, the only reason they get one is because overall they were pleasant to talk to. However, the information given about my vehicle was WRONG and almost cost me thousands of dollars. I took my car in to be diagnosed as the Warranty company said please take it to the dealership in which we did. They tried to tell me that my transmission cooler line had rubeed against a sensor and popped it, causing the transmission to be no good and said they were throwing CVT trans codes when hooked to t... read more
Kelby Toups was so helpful and went way beyond to make sure our purchase was easy and stress free . He stayed late with us and never complained once . I would recommend Kelby to anyone that is looking for a new vehicle . Everyone at Jeri Lynn was so nice and was willing to help us in anyway they could. Thanks again Kelby
do not buy a vehicle from this place, me and the wife got a 2023 chrysler voyager on 6/18/2025 and the very 1st day we had to change the battery, they never fixed the rear driver side tire that had a lead in it when we test drove it, today on 4/28/26 we brought it to the dealership because the service shifter light came on the dashboard , so the dealership calls us back and says we need a starter replace , repair starter wife that goes to the shifer and oil pump from a oil leak , all this in not even 1 fucking year, the wors... read more
Frequently asked questions about Bates Nissan
How is Bates Nissan rated?
Bates Nissan has a 4.5 star rating with 2,171 reviews.
When is Bates Nissan open?
Bates Nissan is open now. It will close at 8:00 p.m.
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