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Bates Nissan

4.5

About this business

Welcome to the Bates Nissan web site! Bates Nissan is a family owned and operated business, and we have been in Killeen in the same location since 1974. We have been serving the Killeen and Fort Hood area since 1942. 

Location details

5501 E Central Texas Expy, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,068 reviews
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Sam Barbero's profile image
Sam Barbero 
5 years ago

Brandon (Red) was super helpful the whole way and made it easy. everyone was helpful and made it easy for me. thanks again guys 

Kevin Beckman's profile image
Kevin Beckman 
5 years ago

Very pleased with Bates Nissan when we purchased our new Nissan Rogue sport with past week! Kevin & Chris Beckman. 

Emmanuel Nyarko's profile image
Emmanuel Nyarko 
6 years ago

I recommend Bates Nissan for their excellent Service and Sales Teams. Special shoutout to Mr Clay sales and internet manger and another shoutouts to Mr Tyler a service advisor. I really appreciate helping me find what I need and fixing any issues I have 100%.. 

Randall Stone's profile image
Randall Stone 
6 years ago

The Service department is unprofessional and has extremely poor customer service. after only owning the vehicle for less that 2 weeks my engine light came on and I was told that if the issue was not a warranty item that I would be charged a diagnostic fee of over a hundred dollars and the service manager told me it could have been a rat that chewed a wire and I would have to pay the fee. the general manager later explained that I would not be charged if I had the repairs done at the dealership....This was my first Nissan and... read more

Matt Swaringen's profile image
Matt Swaringen 
6 years ago

I went to to Bates Nissan to get an airbag checked and was charged 115$ diagnostic fee sight unseen. I was told after the diagnostic that I needed to spend 300-500$ to replace 1-2 parts at the front of the engine compartment behind the grill. this also included a mildly rusty bracket that didn't need to be replaced. I denied the repair and took it to get a second opinion at an honest shop, Texas Discount Automotive. They found nothing wrong with my airbag system. I'm glad I went elsewhere and didn't get screwed by the dealer... read more

Paul T Nguyen's profile image
Paul T Nguyen 
6 years ago

I bought a used truck and it ended up having bad tires on them and they want to charge me to get new ones. 

Gabby Walker's profile image
Gabby Walker 
6 years ago

excellent customer service. they worked really hard to get us where we were comfortable. very thankful 

Shawna Nicole Moore's profile image
Shawna Nicole Moore 
6 years ago

fast and friendly service 

Robena Tomlinson's profile image
Robena Tomlinson 
recommend  Recommended
6 years ago

They are the best folks. Thank you Vincent Alphonso and Kyle for excellent customer service!!! YOU GUYS ROCK!!!!! 

Frequently asked questions about Bates Nissan

How is Bates Nissan rated?

Bates Nissan has a 4.5 star rating with 2,068 reviews. 

When is Bates Nissan open?

Bates Nissan is open now. It will close at 7:00 p.m.  

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