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Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,317 reviews
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Melody Wainwright's profile image
Melody Wainwright 
recommend  Recommended
6 years ago

Went in to ask how long an oil change would take...Ronnie Kelley met me as soon as I stepped out of my car by name (impressive) had to be at work by 10...they had me ready to go by 9:30!! Within 30 minutes WOW! 

Christen Smith's profile image
Christen Smith 
6 years ago

Great experience, great people (Ronnie Kelly-Sales, Barry B.-finance, and Mark), upfront, and would definitely recommend Bates Ford. 

Mary Serafin's profile image
Mary Serafin 
recommend  Recommended
6 years ago

Great experience in buying a car. Eddie Oliver is fantastic as our salesman. Very knowledgeable and understanding of our finances. Service is great. Makes shopping for a car a breeze. Thank you all 

Joie Schauer's profile image
Joie Schauer 
recommend  Recommended
6 years ago

We felt we got a fair price and were never pressured. 

Kim Waltman's profile image
Kim Waltman 
recommend  Recommended
6 years ago

Absolutely the best customer service ever! It all started when I took our Cmax in for an oil change. I was treated so well that when it came time to trade we went right back there. We worked with Joey, he was knowledgeable, polite and went out of his way to get us exactly what we wanted. We have the perfect car thanks to Joey’s expertise and suggestions. We will buy from Bates from now on, thanks Joey!! 

Angela Winfree's profile image
Angela Winfree 
recommend  Recommended
6 years ago

I recently bought my 2015 Toyota Tacoma from Joey Bumbalough at bates ford and I couldn't be happier with the transaction. this was the most relaxed, unstressful vehicle purchase I've ever made. Joey took great care of me. 

Laura Terese Norman's profile image
Laura Terese Norman 
6 years ago

Love my Mustang! Purchased it last year. Always enjoy visiting Bates Ford! Staff is friendly and love seeing antiques in the showroom ! 

Dolly Carfi's profile image
Dolly Carfi 
6 years ago

It smelled of cigarette smoke when I picked it up. We are not smokers and did not appreciate the terrible smell in our truck. 

Faye Mascarenas's profile image
Faye Mascarenas 
recommend  Recommended
6 years ago

we were driving through Lebanon yesterday and had a minor problem with our Cmax. The service department helped us immediately. our next vehicle and service will be at Bates Ford. 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,317 reviews. 

When is Bates Ford open?

Bates Ford is open now. It will close at 7:00 p.m.  

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