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Bates Ford
- Car Dealers
- Lebanon, TN
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
1673 W Main St, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedAbsolutely great experience! the employees were amazing and my wife said that she didn't feel pressured nor was she upsold on stuff she didn't need. 5/5 stars in my book. thank you Bates Ford for taking great care of my wife and her vehicle!
they were extremely patient and fun to deal with during our purchase of a Ford Escape for my wife. non of your back and forth tactics that most dealerships do. Steve and Sean were very cool and down to earth. I would definitely buy from them again. 10 stars from the Subers.
Their service and sales departments, both. I have been a Ford person for most of my life, and when I moved to Lebanon, in 1991, I came to the Ford dealership when Mr. Bates was an employee there. Since he has become the owner, the service, while first rate then, has only got better. I really like that unique report sheet I get when I have my Escape Hybrid serviced. It shows me every thing that was done, who did it, what was replaced , the cost, and the overall condition of each area. Can't beat it! Garry Owens.
My recent purchase of a Lincoln MKZ Reserve II from Bates Ford was an exceptional experience! Being a female “of age”, I expected to enter the lot with no attention from anyone, as experienced elsewhere. Within a few minutes, John James from the Sales Department appeared. During our encounter, at no time was there any selling pressure, which I appreciated. My selection was made after being allowed to drive the vehicle home for a period to check everything out, including having ample room for equipment for my ailing husband a... read more
Very good service so far. Got my Ford Fusion from that "big box chain" car dealership and I've not even had it 3 years and the thing has needed repairs 4 times! I got tired of the box dealership not getting to the bottom of the issues or putting a temporary bandage on them. Told box dealership I was taking the car to Bates Ford and that they could foot the bill to Bates under my warranty. Good service shop employees and very sympathetic to the nightmares I've had with that car I've fondly named "Cristine" at the suggestion o... read more
Great service!! Very helpful!!
Very nice staff and it was the best and easiest experience I have ever had buying a vehicle. I love my Audi Q5 😎🥰
In the past couple of months my car (2015 Ford Flex) has been in the shop on and off 4 times all for a back up camera at Bates Ford. Ray and myself have a love hate relationship for one another. Loves when I call but hates the reasons. Today, like the last time they came to the house and picked up my car to now put a new wiring harness on the camera. Later on when I finished work at 3:30pm, I called and spoke to my new found friend on arranging to pick the car up. Well to my surprise, Bates Ford brought the car back to me an... read more
service department very good took good care of me
Frequently asked questions about Bates Ford
How is Bates Ford rated?
Bates Ford has a 4.4 star rating with 1,313 reviews.
When is Bates Ford open?
Bates Ford is closed now. It will open at 8:00 a.m.
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