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Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,317 reviews
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Scott Selliers's profile image
Scott Selliers 
recommend  Recommended
5 years ago

We truly are a lucky bunch to have Bates Ford as our local dealership! I use their service department as my go to, and I’ve bought both new and used from them now, so I feel qualified in saying that they really are an all-around great place with which to keep your business local. With this last new truck I just bought, they saw the list of features I was looking for and got to work finding the perfect vehicle for me, even though it was late in the model year and they had to go and get it for me from up in Kentucky! And with ... read more

Nate Clay's profile image
Nate Clay 
5 years ago

They changed the oil in my car 5 days ago and failed to put the drain plug back in correctly. As a result, oil has leaked EVERYWHERE and almost destroyed our engine! Troy at Bates Ford was our technician 

Carol Stinson's profile image
Carol Stinson 
recommend  Recommended
5 years ago

Last week I purchased a car from Bates Ford in Lebanon. This was my first visit to Bates, and I had a very positive experience. Colby was the salesperson who assisted me in the purchase, and he was very professional, informative, and patient. He explained all the safety features, history, and amenities about the car and encouraged me to take all the time I needed to test drive the car. He wanted me to be certain about the purchase I was making. In addition, the other members of the staff were helpful and friendly. I feel ver... read more

James Clifford Austin's profile image
James Clifford Austin 
5 years ago

Had an excellent experience with my purchasing of 2004 Tbird. I'm from Illinois and it was worth the drive. Joey was great and very nice / professional. I highly recommend anyone to go to Bates Ford. Thanks Joey for the help and Tbird. Very happy. 

Donna Comer's profile image
Donna Comer 
recommend  Recommended
5 years ago

Great experience friendly efficient service department very helpful and professional 

Kevin Stroud's profile image
Kevin Stroud 
recommend  Recommended
5 years ago

Excellent experience from start to finish. Colby was very professional and easy to work with answering all my questions along the way. Rest of the sales and service team made the experience personable as well. Glad to have done business with Bates Ford and recommend them to anyone who is looking for new vehicle. 

Susan E. Stroud's profile image
Susan E. Stroud 
recommend  Recommended
6 years ago

Wonderful place!!! Everyone is so nice and there is no pressure!!! 

David Frost's profile image
David Frost 
recommend  Recommended
6 years ago

Fast, professional service. I like the way the give the vehicle the "once over" to make sure everything is working as it should and that it is safe to drive. 

Lisa Sluss Burke's profile image
Lisa Sluss Burke 
recommend  Recommended
6 years ago

thanks Joey for making our purchase today a great experience!! 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,317 reviews. 

When is Bates Ford open?

Bates Ford is closed now. It will open at 8:00 a.m. 

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