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Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,317 reviews
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Franklin L. White's profile image
Franklin L. White 
7 years ago

Wife was looking at a new Kia but after Calling and I talked to Joey over the phone he suggested I come in and look at a new Fusion for my wife. We drove down and test drove a new Fusion. The wife liked it better than the Kia but liked a different color better. Needless to say we drove away in what the wife wanted and the one she picked out. It took no time we got a great deal. Could not ask for a better experience or better salesman. Joey was polite, courteous and not at all pushy like other lots I have been too. A better e... read more

Anita Alexander Tate's profile image
Anita Alexander Tate 
7 years ago

Great service and Ray took care of everything! The personal service and listening to your needs and making sure you are happy with them is the best! 

Dee Robertson Sloan's profile image
Dee Robertson Sloan 
7 years ago

We purchased several vehicles over the past few years from Bates Ford so they know us. Everyone at Bates Ford is very friendly and attentive to my needs. Any repairs are done quickly. The only issue I have is that I'm a recent widow, resulting in losing my husband's income. I had a major vehicle repair that had to be taken care of prior to receiving the death benefit payout. The staff was made aware of my income limitations and very sympathetic, but at no time was a discount offered, nor did I ask for one as I did not/do not... read more

Sean Eriksen's profile image
Sean Eriksen 
7 years ago
Stan Hovis's profile image
Stan Hovis 
7 years ago

They gave my daughter a good deal and treated her great 

Tricia J. Roberson's profile image
Tricia J. Roberson 
7 years ago

I just recently purchased a 2018 Ford Escape S from Bates Ford! The staff was awesome and the service was superb! Thanks Bates Ford! 

Shaina Setzer's profile image
Shaina Setzer 
7 years ago

I was able to get my dream car which was actually a Nissan Rogue for a great monthly payment and total price. The staff was super friendly, very helpful, and got the best deal possible. My credit score isn't great and they still got me a great deal. Highly recommend asking for Michael Mohr. Helped me from the start. 

Samantha Malone's profile image
Samantha Malone 
7 years ago

Great place to buy a vehicle. Their service department is the best around. 

Ron Darcy's profile image
Ron Darcy 
7 years ago

I have bought 3 Fords from Joey at bates, have always had a 5 star experience. 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,317 reviews. 

When is Bates Ford open?

Bates Ford is closed now. It will open at 8:00 a.m. 

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