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Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,317 reviews
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Tina Hutsenpiller's profile image
Tina Hutsenpiller 
recommend  Recommended
6 years ago

Great folks to do business with. They treat you like family. 

Monica Smith's profile image
Monica Smith 
6 years ago

Awesome service department . Easy online scheduling , friendly and knowledgeable staff 

Tina Williams's profile image
Tina Williams 
recommend  Recommended
6 years ago

I bought my MKC at Bates last year. I just took it in for service and was very impressed!! Great place to have your car serviced! 

Shawn Bowen's profile image
Shawn Bowen 
6 years ago
Sarah Pharris's profile image
Sarah Pharris 
recommend  Recommended
6 years ago

Fantastic experience from the moment I walked on the lot. Ridiculously smooth transaction, and these people go above and beyond for their customers. I mentioned hearing a slight tick in the engine of the vehicle I wanted, and before we even purchased it, they had it down at Chrysler getting looked at and repaired! Anywhere else would of told me that was just how the engine sounded, and not spent the time to do that. This was the best car buying experience I've ever had. Go see Jacob Hamblen if you are in the market for a car... read more

Jud Goldman's profile image
Jud Goldman 
6 years ago

I took my truck in because it was having steering problems. The service shop down the street from my house told me it was going to cost $2500 to fix my f150. I took it to Bates and they told me it there was nothing actually wrong with the vehicle. They educated me on why my steering could have been having issues but it wasn't anything that needed to be fix. Excellent service and people. They earned another customer this year. 

Denise Vernon's profile image
Denise Vernon 
6 years ago

Gary got me the car I wanted at a price that was better than I could have ever imagined. Everyone there was super nice. I will be telling all my friends about Bates Ford 

Karen Milligan Sanford's profile image
Karen Milligan Sanford 
7 years ago

Great sales experience and we've had two oil changes and a recall checked, so far service has been great as well, except for wait times, but they seemed to be busy both oil changes, only short wait for recall check. Would be nice if they took appointments for oil change but appointments aren't always on time either at some places. 

Tiny Ramsey's profile image
Tiny Ramsey 
7 years ago

I have been in Lebanon for 12 years had a bad experience with Wilson Chevy so I went to Bates ford and have been going there for all my needs. Service dept is the best. See Johnny Seacrest for all your needs he’s my go to guy in Service dept 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,317 reviews. 

When is Bates Ford open?

Bates Ford is closed now. It will open at 8:00 a.m. 

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