Bates Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,313 reviews
Select a rating
Shay Chamberlain's profile image
Shay Chamberlain 
5 years ago
Jake Whitson's profile image
Jake Whitson 
recommend  Recommended
5 years ago

Just bought my 19 F350 Drw there and Shawn and Steve are great salesman , and Nathan in the finance department got me a great deal . Will be back . 

Adam Elston's profile image
Adam Elston 
recommend  Recommended
5 years ago

Great customer service. Travis and Joey jumped through flaming hoops to get me squared away with my dream truck. Thank you gentlemen. 

Don Staats's profile image
Don Staats 
recommend  Recommended
5 years ago

I have purchased three cars here always a great experience, their service department is always fast and courteous when I bring my cars in, definitely recommend them to my family and friends. 

Brittney J North's profile image
Brittney J North 
recommend  Recommended
5 years ago

Drove from west TN to purchase a preowned truck. Great experience, would do it again! Two thumbs up to salesman Sean 

Scott Pierce's profile image
Scott Pierce 
recommend  Recommended
5 years ago

sales team was good but not at all that informed of features of the Grand Caravan. We were told that the van had bluetooth by looking at the radio but we have tried pairing devices to the uconnect for bluetooth feature and it tells us that the uconnect is not available. I have informed Bate's ford of this by emailing one of the managers with no response back. I asked them to just to work with the team and make sure they are more informed of feature's for future and potential customers and it should not be just on new but use... read more

Franklin L. White's profile image
Franklin L. White 
recommend  Recommended
5 years ago

Took our 2018 Ford Fusion in for a oil change and check. Seen a 2019 Velocity Blue crew cab F-150 4x4 on the lot. We ended up trading in the fusion for the truck. The salesman was very nice and helpful. He answered all questions I had and worked hard to get us in the truck we wanted. This is the second vehicle we have bought from Bates Ford. Love the truck wife could not be happier. Definitely will be back. 

Brent Prante's profile image
Brent Prante 
5 years ago

What a great place to buy a vehicle. No games at this dealership, just friendly, knowledgeable employees. Thank you for my new car. 

Jim Lester's profile image
Jim Lester 
5 years ago

First dealing with Bates Ford went very well. They helped me spec out a vehicle to fit my needs and special ordered it. Gave me a great deal on my trade. Can't wait for my new vehicle to come in. Thank you Eddie. 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,313 reviews. 

When is Bates Ford open?

Bates Ford is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com