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Bates Ford

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

1673 W Main St, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.Open now
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,309 reviews
5
949
4
94
3
27
2
32
1
133
74 reviews have no rating
Highest rated reviewon Jul 8, 2025
5
"This was my family's second purchase from Bates in 4 years. In 2021, we had..." more
Lowest rated reviewon Jul 5, 2025
1
"I purchased two new vehicles from Bates ford in the past 6 months. They hav..." more
Select a rating
Chris Sodd's profile image
Chris Sodd 
recommend  Recommended
4 years ago

Bates Ford is the best !! Made it all so easy and seamless ! I will highly recommend you to everyone I know !!! 

Carolyn Smith's profile image
Carolyn Smith 
recommend  Recommended
4 years ago
Candy Bennett's profile image
Candy Bennett 
recommend  Recommended
4 years ago

Great experience at Bates Ford! Kevin Taylor was super helpful & so kind! 

Tony Murphy's profile image
Tony Murphy 
recommend  Recommended
4 years ago

For the first time I had my 2012 Shelby service at Bates Ford. The service was great and quick ... and they handled my baby “with care!” Thanks 

Roy Knight's profile image
Roy Knight 
recommend  Recommended
4 years ago

One of the best experiences I have had trading vehicles And fast thanks! 

Eduardo F. Rocha's profile image
Eduardo F. Rocha 
recommend  Recommended
4 years ago

Very good purchasing experience! They've got me a better rate in financing than the one my bank gave me. Very pleased and satisfied with the whole experience and extremely happy with my new SUV!! 

Roy Mullins's profile image
Roy Mullins 
recommend  Recommended
4 years ago

They have been great about giving me a loaner since the truck I bought there seems to be a lemon so far. I bought a 2013 Ford F150 with 62,000 miles on it it won’t run for more than two days without stalling and the rear end has developed a serious whining it is their shop right now.This was a $25,000 deal so I’m waiting to see how they stand behind it 

Tabitha Akins-Perry's profile image
Tabitha Akins-Perry 
recommend  Recommended
4 years ago

Pretty easy to deal with for a car dealership I recommend Mike Holbrook for you buying needs As Fast as we needed them to be no haggling back n forth 

Jeanie Schoenbachler's profile image
Jeanie Schoenbachler 
recommend  Recommended
4 years ago

Love Bates Ford. The people that work there are Awesome. Will definitely by my next Car there! Great customer service, they have a great honest Service Department. 

Frequently asked questions about Bates Ford

How is Bates Ford rated?

Bates Ford has a 4.4 star rating with 1,309 reviews. 

When is Bates Ford open?

Bates Ford is open now. It will close at 7:00 p.m.  

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