Bank of America Financial Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
Select a rating
Frederick B's profile image
Frederick B 
6 years ago

Decided to refinance my home and for convenience choose Bank of America. Worst decision I think I have ever made (since I know their reputation). It has now been officially 4 months and still no closing. I have answered every question and sent every document they requested in less than 2 days every time and no closing. The worst part is I send the information and then hear nothing from them for days to a week. Its been so long that they ran my credit check a second time (hard inquiry) which is hurting my credit. AVOID AT ALL... read more

APRIL L's profile image
APRIL L 
6 years ago

If I could give this a negative star ...I would!! I have never felt that keeping a bank for 20yrs was pointless, until today! Instead of waiting in line to make a deposit (of which they have a history of looooooong lines), oh and another thing about the lines, I seen a gentleman branch worker go back and forth with a VETERAN about the long lines, like really he did us a service of protection and bank dude wants to debate and he's elderly!!..geesh..anyyway... I deposited into the atm...KNOWING there would be a PARTIAL hold...... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Deanna N's profile image
Deanna N 
6 years ago

Everyone will tell you what extraordinary online access BOA has. I am not a customer, but I have reason to be believe this to be true. However, the manner in which they treat individuals who go into their branches is horrible. I have been attempting to get a Power of Attorney added on my uncle's BOA account for five weeks. I have been to two different branches (thinking that perhaps) it was just the one branch that had unprofessional employees. Wrong. Must be company wide. The first individual did not take my contact inform... read more

Michelle C's profile image
Michelle C 
6 years ago

If I could give them a negative star I would. They do not deserve any positive reviews; however, this is not the only branch that is awful. My Mom has a CD coming due on Friday so we went into the bank on a day we were out and about to sign a withdrawal slip to make sure it was transferred into savings and not renewed. We were informed that they could not do this? Both my Mother and myself worked in banking and had tickler files to accommodate our customers but were told absolutely not and had to come in on that day. I asked... read more

NV Andersen's profile image
NV Andersen 
6 years ago

BEWARE! Do not put your hard earned money into this financial institution. BofA doesn't protect it's customers or train it's teller's to recognize obvious fake checks. Just Google Zelle & Bank of America...many reports of fraud and BofA. Yet they still allows transactions using Zelle. Even with very low daily account balances they don't hold checks. Even when a check has no watermark, is blurry and clearly should be questioned the teller deposited it. Even when they can see where the Zelle transfer went and identifying the c... read more

Ozzy D's profile image
Ozzy D 
6 years ago

Worst bank ever, don't work with them at all stay away, far far away. This is the only bank that doesn't care about their client. Deposited a check from the company I was getting direct deposit for more than 2 years and they have put the check on hold for 6 days. Same happened with****** before and they had made the funds available the next day. This is unbelievable!!! 

Cijith's profile image
Cijith 
6 years ago

You can't expect bank of america to waive off the interest fee charged on the credit card account as a one time courtesy even it happened for the first time in your banking history with bank of america!!! so strange!!! I am a bank of america customer since 2011 and it is the first time i am hit with an interest fee as i missed my promotion day period just by a week or so. Soon I realized that my promotion ended by chatting to a representative of bank of america, I did the balance transfer before the billing cycle thinking th... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Jaqueline B's profile image
Jaqueline B 
6 years ago

My grandma is on disability and has not received her card we called the number edd gave us for Bank of America and they hung up on us several times. Then when we finally didn't get hung up on they transferred us to a Spanish speaker and got hung up on once again. Then we went to the Bank of America branch and the guy told us they can't give us information and I told him how keep getting hung up on........EDD need to get rid of Bank of America as a disability income provider. I would give them no stars if I could. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Carla B's profile image
Carla B 
6 years ago

I can't even begin to tell you how fast you need to RUN from this company. I've had my car paid off since the beginning of June, have called there 9 times as of today, sitting on hold for at least 20 minutes each time only to be transferred to someone else and sitting on hold another 20 minutes - I am waiting for my title to be released and in the process of buying a new car. I have been told a different story EVERY time I call in there. Finally spoke with a supervisor last time and KEVIN guaranteed my electronic title would... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com