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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
to If I could give them ZERO stars I certainly would. Deposited a check that they are holding for TWO WEEKS even though the money has cleared the other account Bank of America is HOLDING MY MONEY From 11/22/2019 to 12/4/2019. I am unable to pay my mortgage or buy groceries for my family. Bank of America is by FAR the work bank EVER. I cant wait for this check to clear so I am able to cancel the account. Disgusting Bank of America
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
System and staff is in adequate/incompetent. Recently I added a new bank account number online withdraw funds from. I transposed a number on my bank account number. I was alerted with email that there was an issue. The "bill pay center" was froze, when I went online to fix the issue. I made a phone call to fix the issue, thought it was fixed. I even made a payment over the phone to pay the balance, thinking this would work for the moment. Later I received and email saying this one did not go through, (issue was supposed to h... read more
I wish I could leave a 0 star review...I highly encourage people from using credit cards with Bank of America. I paid off my balance with this credit card multiple times before and was not charged interest. When I pay off other credit cards, I am not charged interest. Bank of America charged me interest over a balance paid... they claim it is on page 2 of the Terms and Conditions and that I should have called to check that if paying the full balance was correct to NOT incur interest charges! What company does that? I am cons... read more
There's a reason so many people have issues with BOA. I wont go into details of the awful 1 hour long phone call but this isn't my first bad experience. Possibly the worst customer service I have ever experienced. Please use a different bank. I am switching and I do not recommend anyone use this joke of a bank.
As a US Army combat veteran I am offended of how I been treated. I will never have an account with bank of america ever again HORRIBLE experience. I had a bank account and credit card with them. I use to use my credit card all the time and PAID THE BALANCE IN FULL every month to boost my credit. I eventually got my balance to $5000 a month which was good and easy. Now here is where the issue comes in I had a balance of 4500 dollars one month and didnt use it for over two months which the next month I made 3 payments of 1500 ... read more
Currently HAVE A Bank of America account great service in the past I had a Merrril edge account and closed due to misleading information after filling multiple complaints executive department agreed with my concerns but was not accepting responsibility. Since we have a Bank of America account and they are linked with Merril Edge I received a promo to open a Merril Edge Account completed all paperwork than told I was not allowed to open and account with them but no reason was given my credit score is over 815 no issues that I... read more
Worst customer service ever. Spoke with a Charles, extremely racist individual, if you are a black person I highly suggest doing business with another bank.
If I could give no stars I would. My card keeps being flagged for 'unusual activity' and restricted while doing my NORMAL bill paying. 3 days in a row, I waited on hold for over an hour (yesterday was a total of 6 hours on hold) for them to question purchases from September! SEPTEMBER! Then today, I was told that I was flagged for using my card at my NORMAL grocery store. They declined and my purchases is being held in triplicate placing 197.52 of my hard earned money on hold in "processing mode" 3 times. Customer service re... read more
My funds and my card are on hold for "fraudulent activity " for no reason! I have waited on hold for HOURS and no resolve. This happens EVERY MONTH. After being told to attempt my transaction 3 times, I now have over 300 on hold and bills are bouncing. Noone can tell me hownlong this hold will be either. If I could give negative ratings in stars I would give -5. This bank is so horrible! Rude and very incompetent customer service agents will just roll their eyes at you for being concerned and upset when your card is repeated... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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