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1088 West Ave SW, Conyers, GA, 30012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Bank of America has the worst customer service ever. I made a payment on a credit card that I no longer have that I decided to still pay on. So in the month of January I decided to pay it from my Wells Fargo account. Long story short couple days later I checked my Wells Fargo and the money never comes out so I called Bank of America the representative explained to me that my Wells Fargo had to be verified on the website which mind you it never said that it just gave me the option to pay it with my Wells Fargo account. The re... read more
If I can give them 0 stars, I would have. Worst customer service. For a return payment of less than $200, I am dealing with a fee of $75.
Bank of America has a huge discriminatimg laws against Iranian perminant residents. They put a restriction on my debit card without notifying me because I'm Iranian greencard holder. Now I have to spend an unnecessary hour in a branch to have them to scan my greencard and send it to their corporate office. While ago I wanted to apply for an opportunity credit card and they said I couldn't because I'm Iranian. If you are not a us citizen and would like to have a banking account stay away from bank of America. Otherwise all yo... read more
Business response:
Bank of America is addressing these concerns with a Government Agency.
Bank of America charged me an overdraft fee for something that was taken out in the middle of the night even though I put the funds into the account that same morning, do not bank with them, they are trash and so is their customer service
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America has stolen my money. I deposited 4 total checks in December of 2019 with Bank of America. In January, they reversed the deposits, as their system flagged them as duplicate checks. They were 4 individual dividend checks for the same amount, but all with different check #'s and issue dates. I have called Bank of America 6x now, have filed 3 formal complaints with them, and they have still not re-deposited the funds back into my account. The broker cannot re-issue the checks to be to try and deposit again, becau... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Terrible...received a promotional email offer to get a $10 statement credit by downloading their app and making a payment...did exactly that, and waited the 10 weeks (as this was done by 12/5/2019), and still no statement credit. I called their customer service 3x and they said yes, I see you qualified and did that offer, we will have to get back to you. This is $10!!!! How can't you just credit my account for an offer I received/and did almost 3 months ago?! My **************** card gave me my $200 bonus offer after 2 weeks... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I'd give negative stars if I could. Closing my account 3/2. Just waited in line of approx 10 people for a 17-year-old snotty teenager to tell me my debit card was declined. Twice. I have been a BOA customer for 25+ years, and check my account daily. BOA took it upon themselves AGAIN to close down my card because they deemed something fraudulent. It's not. In the middle of a ridiculously hectic weekend, I'm now placing numerous charges on a credit card, while trying to get BOA on the phone to get them to unlock my card or at ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I provide professional service for a living. One of my client paid me $300 via BOA ***** pay and asked me to provide professional service. On BOA website, it cleared stated that ***** pay cannot be cancelled if the recipient is enrolled into *****. I am enrolled into *****, so I suppose the payment cannot be reversed. I provided the legal service to my customers. However, two weeks later, BOA took away $300 from my account because my customer filed a fraud claim to BOA stating that the payment is a fraud and she never knew m... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Overdraft fees daily -$35. Worst Bank. Wouldn't Recommend. Avoid Interaction.
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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