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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Bank of America offered me a zero interest balance transfer from my credit card webpage under Deals and Offers. I applied to transfer one of my cards that has a high balance and they rejected me and reported it as a hard inquiry on my credit report. This lowered my score by 24 points. They never told me this would show up on my credit report. They don't have an email contact and when I try to call them they tell me there is a 3 hour hold to answer calls. I wouldn't have even applied for the card except they made the offer to... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
An absolute terrible company, I am disgusted with the service and lack of support with the mortgage deferral information. Having our home loan through the bank, I expect our deferred payments to be put at the end of our loan, instead of being threatened with an enormous balloon payment at the end of that 3 months. If we had the money monthly, we wouldn't have the NEED or WANT to even ask for this deferral for the very first time in the entire life of our loan. I have received nothing but disgusting and rude customer service,... read more
I used Zelle through my bank Bank of america account for an online payment for $900 that was a scam and I was told not only by my bank but Zelle & Bank of america stated that they can not do anything about it. I really find i disturbing that there is no way to assist a customer who's been using zelle for years or Bank of America from there ads "we protect you against scam" I am no longer going to associate myself with Zelle and will no longer bank with bank of america.
I will be closing my bank of america account as soon as possible. The bank restricted use of my card due to "suspicious activity" and as such, I am unable to pay bills, or but goods in the midst of a pandemic. Furthermore, all attempts at getting a representative on the phone have been unsuccessful as I sat on hold for literally 2 hours. So days have passed and I have no funds. Im closing my account and I will deal in cash from now on.
Hello, I applied for accounts online because I had been sick and needed a way for family to send me money for my bills. I answered the security questions and then transferred $25.00 to a checking account. On Saturday I tried to access my account online via the app and was told my account was locked. Then the next day I received a debit card and tried to activate it but the automated system said there was no account found. This whole time I couldn't contact BOA because they're not opened on the weekends so I had to wait unti... read more
As, a small business owner severely impacted by Covid-19, we have been frantically awaiting PPP loans to be rolled out. We have banked with Bank of America since 1992, for personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts. After anxiously awaiting this day, to our surprise, when we tried to apply, we read the horrifying words, "DO NOT QUALIFY to apply." In searching why, we found that having banked with them for all the reasons listed above, is not enough. We ALSO... read more
Today was the first day for the Government SBA Payroll Protection Program loan to help small businesses during the pandemic. Our business has been a loyal customer of Bank of America for 25 years. We have two checking accounts with BofA since 1995. I called Bank of America and was told the website had been set of for the loan and I should log into my Bank of America account. When I did log on I was told that I was not eligible for a Payroll Protection loan through Bank of America because we did not meet one criteria of havin... read more
This place is an absolute joke. Been a member since 2010. Opened a no-fee credit card in 2018. Well, they decided to start charging fees without notifying me. Called to get this handled and they say they cant help. This $40 fee will result in me closing my checking, savings, and credit card accounts. Not because of the amount of the fee but because of principle and how they decided to operate.
I wish I could give 0 stars, they don't care about their customers at all and it is clear by the way they have trained their customer service representatives to treat their customers like second rate garbage on the phone. No help at all. If you try to call to get help they will either send you down the line to 5 other people that won't help you or ignorantly tell you to "try asking Erica" in the app. It doesn't matter if you've been a loyal customer for 10 years, they refuse to work with their customers in any way that is be... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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