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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Horrible incompetent claims back office. Complaints go unheard and they don't have the customers best interest or back when it comes to fraud. They treat customers like they are liars and cheats. During this pandemic they have taken 743.96 out of my account because of 2 claims that I sent over paperwork to prove my case and never looked at the documents nor did I receive a call or anything. I hate this bank. Even the manager in the local bank couldn't believe what had happen to me until they called. I'm done. I will make sur... read more
Let me start off by saying Bank of America is the work bank ever. I called 4/17/2020 so they can remove a 40 dollars fee i was charged due to transfering money between accounts. I was transferring this money to the situation is going on worldwide with the Covid-19 since we all know it is geeting hard to buy disinfecting items do to lack of stock, so everytime i seen an item avaible i tranferred money and make my purchase, the money i have in my savings is a money i have saved. I spoke with B****** from customer care which i ... read more
Let me start off by saying Bank of America is the work bank ever. I called 4/17/2020 so they can remove a 40 dollars fee i was charged due to transfering money between accounts. I was transferring this money to the situation is going on worldwide with the Covid-19 since we all know it is geeting hard to buy disinfecting items do to lack of stock, so everytime i seen an item avaible i tranferred money and make my purchase, the money i have in my savings is a money i have saved. I spoke with B****** from customer care which i ... read more
We use a credit union to Wire transfer to this bank. This is an automatic service, yet Bank of America is choosing to hold the monies for 3 days. I am not talking over the weekend, I am talking business days. I think this is poor customer service, Bank of America needs to serve it's customers not itself. I will be ending my business with them after over 25 years. I am tired of their shady dealings.
We use a credit union to Wire transfer to this bank. This is an automatic service, yet Bank of America is choosing to hold the monies for 3 days. I am not talking over the weekend, I am talking business days. I think this is poor customer service, Bank of America needs to serve it's customers not itself. I will be ending my business with them after over 25 years. I am tired of their shady dealings.
Incompetenece in dealing with fraud department in resolving issues. Went through their process of proving claim but in each letter sent to me regarding the dispute, they referenced a completely different transaction. End result was to take the provisional credit away. Buyer beware - BOA does not back their customers.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Incompetenece in dealing with fraud department in resolving issues. Went through their process of proving claim but in each letter sent to me regarding the dispute, they referenced a completely different transaction. End result was to take the provisional credit away. Buyer beware - BOA does not back their customers.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I can't believe they are ripping off little kids!!! I have been a Bank of America customer for over 15 years. I have my business accounts, my personal accounts, savings, money market, auto loan, and my stocks through them. I set up 6 years ago a savings account for my child. I was told it would be free. We never really paid attention to this account because there wasn't a ton in it. It wasn't until 6 months ago I realize they have been charging him $5 a month for years - we figure close to $350. I called the 1-800 number I w... read more
Per the terms of the government's Coronavirus Stimulus Relief Bill, the federal government has ordered that no interest should be charged on pending credit card balances and student loan balances during the payment suspension periods. I recently contacted Bank of America to confirm that my two (2) credit card accounts would be subject to payment suspension during the pendency of the Coronavirus crisis. Bank of America initially confirmed that both of my credit cards would be subject to payment suspension and that neither acc... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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