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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Per the terms of the government's Coronavirus Stimulus Relief Bill, the federal government has ordered that no interest should be charged on pending credit card balances and student loan balances during the payment suspension periods. I recently contacted Bank of America to confirm that my two (2) credit card accounts would be subject to payment suspension during the pendency of the Coronavirus crisis. Bank of America initially confirmed that both of my credit cards would be subject to payment suspension and that neither acc... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America should be ashamed of themselves. I have automatic payments set up and recently made a large payment that cut my minimum due by 50% so I called and spoke to a representative wanting to lower by automatic payment amount. All he did was cancel my automatic payment. So now I get a delinquent notification for missing only one payment even though it was their fault and then they lower my credit card available balance by $10,000! Which then affected my Credit twice because of the delinquency and then the fact that m... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am a disabled Senior citizen trying to get my first credit card, was declined by this bank due to not enough revolving credit, Yeah I'd like to get some of that if somebody would issue me a card to do it with : (
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America should be ashamed of themselves. I have automatic payments set up and recently made a large payment that cut my minimum due by 50% so I called and spoke to a representative wanting to lower by automatic payment amount. All he did was cancel my automatic payment. So now I get a delinquent notification for missing only one payment even though it was their fault and then they lower my credit card available balance by $10,000! Which then affected my Credit twice because of the delinquency and then the fact that m... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am a disabled Senior citizen trying to get my first credit card, was declined by this bank due to not enough revolving credit, Yeah I'd like to get some of that if somebody would issue me a card to do it with : (
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America can charge you up to 4 overdraft fees in a single day, resulting in a maximum total loss of $140. They maximize the likelihood of this obnoxious fate befalling their customers by cleverly ensuring that their ACH process posts charges in order from highest to lowest. I cross-referenced the charge timestamps with BoFA's ranking of them, and found that there was no correspondence between the time I was actually charged and the order of the transactions in the statement. This ultimately meant that I had to pay th... read more
Horrible customer service. as I'm writing this I'm still on hold; FOR THE SECOND DAY IN A ROW! I got an e-mail saying that my debit card had been frozen due to some suspicious transactions. I log onto my app, call the number and while I'm on hold and try to find any transactions they're flagging and I can't find ANYTHING. I waited on hold; while I was at work mind you, for 1.5 hours without ever hearing from anyone. I called first thing this morning and was on hold for 45 minutes; hung up called back and I am currently at 1:... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Horrible customer service. as I'm writing this I'm still on hold; FOR THE SECOND DAY IN A ROW! I got an e-mail saying that my debit card had been frozen due to some suspicious transactions. I log onto my app, call the number and while I'm on hold and try to find any transactions they're flagging and I can't find ANYTHING. I waited on hold; while I was at work mind you, for 1.5 hours without ever hearing from anyone. I called first thing this morning and was on hold for 45 minutes; hung up called back and I am currently at 1:... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America offered me a zero interest balance transfer from my credit card webpage under Deals and Offers. I applied to transfer one of my cards that has a high balance and they rejected me and reported it as a hard inquiry on my credit report. This lowered my score by 24 points. They never told me this would show up on my credit report. They don't have an email contact and when I try to call them they tell me there is a 3 hour hold to answer calls. I wouldn't have even applied for the card except they made the offer to... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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