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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Allison Y's profile image
Allison Y 
5 years ago

Stand by to support. Are you joking? This is the worst banking establishment that I have ever dealt with and I want everyone to know. In the middle of a pandemic Bank of America closed my 2 accounts and froze my funds while they investigate suspicious transactions. 8 transactions in 1 day raised a red flag? There were 8 deposits from unemployment in 8 day. Unemployment finally went through and bank of America thinks it's fraud. Are you kidding me. I have been with boa for over 15 years and 6 accounts. This is how I get treat... read more

Katrin G's profile image
Katrin G 
5 years ago

I had to choose a star to be able to make remarks and I had no other choice. In 2014 Bank of America decided to close down one of its offices in Westlake Village CA. ***They were supposed to give us incentives for closing down the operation but they did not*** Instead Corporate Bank if America sold us to their vendor and Corporate Bank of America pocketed our incentives. People with 15+ years of work experience were let go without any remorse. Their excuse was that at least you have a job. We were left with no choice but to ... read more

Matt T's profile image
Matt T 
5 years ago

I've been with them for 18+ years. Currently a Preferred Rewards Platinum member. I have checking, savings, credit card, IRA, and another securities account with them. Only occasionally, I get charged late fees once every 3 years or so due to oversight. I recently called to alert them that I have auto-payment setup and was charged a late fee and also asked for a courtesy waiver for one month's worth of interest ($28) for me. They returned the $18 fee which they admit was an error. However, they won't do any courtesy credit e... read more

jasonm's profile image
jasonm 
5 years ago

Overdraft charges during Covid19 while their local branches close early. Bottom feeders... 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Bradley H's profile image
Bradley H 
5 years ago

I'm writing this because I have been a victim of fraud and Bank of America didn't remove or close this account. Once I get a deletion letter from them and have them contact or remove their reporting from the 3 major credit bureaus, I will remove the reviews and complaints. I was offered a job and was given a fake check and once the check was deposited bank of america didn't verify the check was legit. I'm waiting for their response from the letters I sent out. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Tiff W's profile image
Tiff W 
5 years ago

If i were possible to leave a negative rating I would! Should not be allowed to do business!!! Received two letters in the mail regarding two accounts I have never had with them being closed. After almost 3 hours I finally made it to their fraud department. The letters had information on them that did not match information of mine and I explained I DID NOT open these accounts. I was asked to get in touch with law enforcement to file a report and that the department would investigate. A day later I get two more letters with c... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Nathan S's profile image
Nathan S 
5 years ago

I made a deposit of 11 check's on the 21st and all 11 check's were put on hold until the 30th for no good reason. I tried calling them I finally got to talk to a person I was on the phone for around 30 minutes and they couldn't even explain me why . I need that money badly 

April S's profile image
April S 
5 years ago

I opened an account online (suggested by the bank manager) . Received confirmation that it was approved. Received letter a few days later that my account was closed. It's a good thing that I didn't put my direct deposit in that account! I called the number on the letter to Risk. Risk told me all that I need to do is go into the branch with my 2 forms of ID and The bank to call Risk and they can remove the marks. I go into the bank today with my 2 forms of ID , the bank associate calls Risk , informs them of my 2 IDs . Risk t... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

PATRICIA A's profile image
PATRICIA A 
5 years ago

the people they have working have very poor customer service, apparently helping customer is not what they do, try talking to them on phone , they hang up after being on hold hold over an hour,some one name AARON AND A MS C**** ,were rude 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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