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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Been a customer of their's for years but now I find myself in a position where they literally won't accept any cash deposits into my own account. How is it that that a bank, a financial institution, won't accept the national currency of the country they are in? Doesn't that just seem illegal? On top of that, because of their choice to no longer accept my cash money, they have fined me money for overdrawing my account. All I can say is that this treatment is absolutely criminal.
Very frustrated, several locations are closed. You can't pull money from the ATM, because the ATM's are empty, and you cannot reach a live person at some locations.
No customer service for 3 months. Refused to refund my money for damaged items received through online order because it wasn't in the time allotted, meanwhile most banks were closed, couldn't get an appointment in the ones that were open and no one was answering phones. Customer service picked up and hung up repeatedly without answering. Horrible bank. I'm going to************ where I have my business account. They treat you right.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I've never had a worse customer experience in my life than the one I'm experiencing with Bank of America now. My husband has been a customer since 2005, and we've only once redeemed our points earned through your credit card rewards program. In Nov 2019, we rented a car for our wedding anniversary for the posted amount on your travel rewards site and had a $0 balance remaining. We have documentation that proves that. Five months later, in March 2020, we received a bill saying that we owed BoA $317 more due to what we've now ... read more
This has to be the worst bank ever, They allow agents to be verbally abuse to you over the phone and never take accountability that this should never ever happen and they never listen when a customer is clearly trying to explain they had fraud on there account and instead of helping the client they treat them like dirt. RUN FAR AWAY FROM THIS BANK
They have the worst customer service imaginable. I hit a finical rough patch in March and accrued several overdraft fees. I immediately reached out and tried to be proactive with them about getting the fees paid. I deposited my entire tax refund which should have covered the negative amount and somehow still had to pay an additional $400. Once I got my overdraft fees paid, they forced closed my checking account without notification; the downside is I set up 100% of my direct deposit back to that checking account not knowing ... read more
Worst bank I have used. I tried to link my checking and HELOC account. I spent hours trying to talk to online banking dept, and was pushed around between online banking, HELOC and even identity dept. And I still cannot link my accounts together. All people are nonprofessional. All their problem solving method is to transfer you to another dept, and you are in the loop talking to different people and your issue never got resolved
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank Of America is the worst bank to put your money in. The representatives are the worst example of experts in their field. I have been waiting since June 26th for a card it is July 15th every time I call here I am getting the run around about ** card and when it is coming. I asked to speak to a Supervisor at least 20 times I have not yet spoke to a manager. Whatever you do DO NOT BANK WITH BANK OF AMERICA THEY ARE NOT THE BANK OF AMERICA THEY ARE A BANK FOR***********
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have had the worst experience as a Bank of America customer after 8 years of having them for my bank, being a preferred platinum client. It's been a total nightmare. With no legitimate reason they decided to close me 4 accounts with them! Leaving me with no money, froze the accounts ! The answer to how could they do this, when I opened acc with them I agreed to the terms that they can decide at any time to close my acc . Problem is they will take their closing process for who knows how long, use my money and send me a cash... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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