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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Mena M's profile image
Mena M 
5 years ago

Bank of America stole $620 from my credit card account and they are stalling to not give it back. My account was finally correct as of 04/06/2020. 5 days later, BOA created a claim and closed it in the same day 04/11/2020 (********) and charged me $620 as a duplicate credit, I called 04/13/2020 and I forced to speak with claims manager, Carmen called me at 4:00pm after I waited for her the whole day. And the bottom line of the phone call is to tell me "just wait and see". Since then I have provided 2 sets of evidence that BO... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

JJ's profile image
5 years ago

Today was the first time I entered a bank since the pandemic started. I was annoyed the whole 1.5 hours I stood in line just to make a cash deposit for my employer. I am very understanding of the situation we are in so I didn't give them a bad rating. I just wish there were more than 2 tellers available. Most bofa's are closed with limited hours so I would have expected them to have every other teller open, yet, there was only two for all customers. Not even a merchant line. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Patricia K's profile image
Patricia K 
5 years ago

I made a deposit of a large check with the stipulation that Bank of America agreed to release a partial amount in five days, then the rest two days later. I received the message for the release from the teller. The day of the partial release came and went. Bank of America reneged on their promise to do a partial release of the funds. I inquired with the bank manager, but to no avail. They explained that someone "higher up" won't let them. Instead, they put an extended hold on my check due to the amount. Had they been forthri... read more

llinteau's profile image
llinteau 
5 years ago

I transferred funds to checking 3 times in the same day when I saw I had a low balance, to avoid accidentally over drafting my account. It's like this bank has automation script running that searches accounts with low balances THEN charges their fees, so they can then overdraft your account and then charge an overdraft fee. Leaving this bank after being customer for over 10 years. This bank has screwed me over long enough. 

Michael S's profile image
Michael S 
5 years ago

Bank of America's mortgage branch has been in a steady decline for many months. In March 2020, we received notification from our town that we were delinquent on our sewer tax from the previous year. This didn't make sense, as we have an escrow account for our mortgage; it is the bank's responsibility to pay ALL city taxes, and BofA makes a nice fee from us to ensure timely payment from our escrow account. My wife and I said, "What the heck do we have an escrow account for if the bank can't even pay your taxes on time?" We co... read more

June S's profile image
June S 
5 years ago

Bank of america lied to me. They closed my account for no reason told me they mailed me a cashiers check which is funny because i recieved my check on saturday aug 8 and the check was dated july 30 .i guess my complaing to bbb made them see i wasnt playing games i wanted my money. 

Tierra B's profile image
Tierra B 
5 years ago

The WORST bank ever! Untrustworthy & misleading! Keep giving me the run around instead of giving me my money!!! Closing my account and going to a bank where I'm VALUED. 

Mark B's profile image
Mark B 
5 years ago

I deposited a Bank of America cashiers check for $2876 and their employees on two different occasions told me if the chick turned out to be counterfeit I would not be responsible for the funds and they would be reimbursed to my account. The check turned out to be counterfeit and Bank of America charged my account for the full amount in spite of what several of their employees told me Including one supervisor. They took no responsibility whatsoever for what their employees swore to. 

Joseph L's profile image
Joseph L 
5 years ago

I have been a loyal Bank of America Visa and American Express member for years.Every year I punctually pay all of my bills even before I receive the statement in the mail.I am disputing a cell phone purchase. I explained everything to the Bank of America dispute representative. I honestly thought Bank of America was my friend and believed me for all of my many years of loyal service. I suspect after Bank of America discovered that I am legally disabled in ******** that they no longer believed me and took the side of ***. I t... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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