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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Kev S's profile image
Kev S 
5 years ago

NEVER USE BANK OF AMERICA EVER!!! They have been trying to steal money from me for a while but all i had to do was call and they'd give it back. Now they've stolen 200 dollars from me and won't give it back. Talked to 2 representatives, one was as confused as me, saying that I should never have gone in the negatives but he couldn't do anything about it and the other tried to explain it with processing transactions that didn't post until a few days later. That excuse doesn't make sense though because that means I would have t... read more

Roger E's profile image
Roger E 
5 years ago

Our Bank Of America Cash Rewards Card got charged for a $3,000.00 (ACH Refund) that according to one of their customer service rep from the Fraud Department, the money went to a Bank Account somewhere in Ohio. First of all, the transaction took place on 10/16/2020 but was never posted until 11/05/2020 in our bank statement. My wife and I reported the fraud on 11/06/2020 then we received an unsigned generic letter which stated that the money went back to the original account where it came from. This is not true. The money whe... read more

scott o's profile image
scott o 
5 years ago

don't you set up an account with Bank of America they make it almost impossible to close that account. tell you to call him to close your accounts however you sit on hold for an hour or two and then when you do finally reach customer service person they make some notes on your account and nothing happens from there. they will absolutely not give you a email contact even if you are a online banking customer only meaning you've never even stepped foot in a branch or called. that's why I think they call it online banking. they ... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Samy A's profile image
Samy A 
5 years ago

Worst bank ever. I been a customer with Bank of America over 24 years. My family and I we have at leas 7 accounts and numbers of Credit Cards. In the last month Bank of America closed my two credit card without letting me know, because of that my FICO scores dropped 100 points. Both of my two credit cards the bank closed have Zero balance, and always paid in full. Bank of America provided me the reason for closing my accounts due to "Inactivity on the accounts". I believe during this world wide health issues with " COVID-19"... read more

Sharmell B's profile image
Sharmell B 
5 years ago

Bank of America in McDonough ga 30253 Has some employees commit fraudulent activities to my account. So the next person can use my information. I only have a business account. Please check your cameras and phone conversations. The last conversation I had was in Atlanta area. I personally used banker phone who was completely rude and unprofessional. Stop letting your employees have access to my business account. I already have fraud alert with rentacar. I'm am the only user on my account I want the notation back on my account... read more

Pam M's profile image
Pam M 
5 years ago

They have absolutely HORRIBE CUSTOMER SERVICE!! I had my Business Acct hacked 51 times by a company from Hong Kong.....BofA NEVER notified me, but I saw what happened & called right away. They sent me and email saying that transactions for this company were cancelled yet on Tuesday they let 205 Transactions go thru & Cleared our account of $6,378.84 AND charged us 6 NSF Fees of $210.00....I called and they had me on hold for 35 minutes to talk to a supervisor AGAIN who told me basically Oh Well they can't do anything till NO... read more

Gulshan G's profile image
Gulshan G 
5 years ago

Have a checking account with direct deposit for 5 years and 4 credit cards. Total CL ***** and balance less than **.Last three months 2 cards were closed by the bank. They will not consider your tenure or the fact that they call you a "Preferred" customer when taking decisions based on Credit. They will close your card account and give you offers to pre-qualify for auto, home and savings account.They will cite different reasons - I have never even heard of.They closed my account since some other creditor reported high utiliz... read more

Kathryn G's profile image
Kathryn G 
5 years ago

Worst bank ever. They do not follow through on their zero liability for fraudulent charges promise. I would bank anywhere but here. 

CATHERINE H's profile image
CATHERINE H 
5 years ago

Terrible customer service, dishonest and looking to purposefully trip you up so they can collect extra fees. DO NOT USE BANK OF AMERICA, YOU WILL BE SORRY, THEY WILL SCREW YOU OVER. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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