This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Avoid using Merrill Lynch at all costs. I have extensive experience with investments and Merrill Lynch is by far the worst company, in all aspects. Returned checks, poor customer service that gives you a different answer each time you call. Every time we contacted customer service we were given a different answer or explanation, each of them were incorrect. We still don't know what the real answer is to our questions. Given my background with investments, I do not recommend not utilizing a retirement account, but if your onl... read more
This is the absolute worst bank ever!!!! Their fraud department is an JOKE! Even with proof I had fraudulent activity on my card from a merchant they did nothing about it. My business partner Expedia fed the same exact problem with this merchant and his bank was able to resolve the issue. The customer service by the reps are terrible. They don't help at all just provide excuses.Â
Recently (beginning of March) heard of a rule change to allow an increase in first round PPP draws for farmers and ranchers. I called about this within the loan amount timeline, but did not receive a call back until after Bank of America's PPP loan deadline had past. As a result, I could not receive upwards of $10,000 in increased funds. When I asked why, I was told it was an internal policy and that I could apply for a second round PPP loan, which I do not qualify for. The timeline of this information was extremely frustrat... read more
Absolutely worst bank I have ever dealt with. Very non professional. 90 year old mother removed my deceased brother from her account and added me. She recently passed and found out he was never removed from account and I was never added. It is impossible to close her account now. I have provided his 2018 death certified death certificate, my mothers death certificate and my letter of testimentary proving that I am executor over my mothers estate. Now I am leaving bank again cause now they will not release her money until I h... read more
I am so disappointed and disgusted by the lack of corporate responsibilities and ethics. I opened a business advantage checking account with Bank of America. I am a small business and looking forward to launching this business. I made three separate mobile deposits ($900, $100, $100) into the two business accounts to activate the initial deposit. All of the checks were from the same checking account and from the same check book. Three days later, I went into my business account to see that the two of three checks failed and ... read more
BofA closed my account after 8 years without any notification claiming I had used my credit card too much but there was no balance at all. I opened my account around 2013. I have not used my credit card with BofA for years, but I'm doing some renovations and wanted to use my card now. I requested a replacement card because my old one got eaten by an ATM overseas years ago, and the new one arrived yesterday. When I tried to activate it today, I could not login to my app or online banking account because it said there were no ... read more
10 day hold on checks! I tried to take money out of our account via arm and was declined. The money was deducted out of my account and not returned by bank of America. The next day the transactions were wiped cleans if I had not made them. Little do they know I kept a screen shot used with a different phone for my attorney. The balance showed over 800in the account so I decided to close the account and move the rest of this money into a payoal account. I get up the next day and my account is show -95/00 and they had put a ho... read more
Both my personal and business accounts have been compromised today and I spent the whole day trying to reach someone. I managed to lock my personal debit card, but at this point, hackers managed to transfer $8000 from my business account to my checking and started making purchases. I cannot believe that I had to spend FIVE hours trying different phone numbers to reach someone from the small business department, both through phone and banking application. I spend over 150 minutes on a hold three different times (maybe 50 is t... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.Â
Not customer focused. This bank must make enough through large accounts and corporation support to provide sub par, bottom tier service to the average middle class or lower class customers. Terrible service. Closed my acct w/o any prior notice. I was not notified my acct was in danger of being closed or already closed, so selected to direct deposit a portion of my check into my acct. The check was partially deposited in my other acct so I check BOA app and can not access the app. Check online, I can not access the system. I ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.Â
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.Â
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.Â
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com