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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have had a BofA credit card for at least 10 years and have never paid late. Two months ago a merchant double billed me and didn't respond to my calls. I promptly disputed the 2nd charge with BofA and they reversed it while researching. A week later the merchant reversed the original charge so I was incorrectly underbilled for that charge during that statement period. The day I received notice in the mail that BofA was reapplying the charge, with no mention of a resultant amount due immediately, I started getting collection... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
If I could give them zero stars, I would. I am very unhappy with this company, after 6 years of using their trading platform. Their customer service is horrible and unhelpful. The website constantly threatens restrictions and even invents them at certain times. My biggest complaint is how Merrill Edge were complicit in the FRAUD which took place in January, where trading of certain so-called 'meme' stocks were limited to only selling. Traders were unable to average down their positions, or even to buy any, and yet we could s... read more
Filled a fraud complaint and after 4 months they denied it. Letter was for a billing dispute not fraud. Company did nothing to help. Company (My. Buddy Loans) that fraud me was arrested for over 222 cases of fraud and this credit card company did nothing to help me get my money back. Poor customer service, no one ever tried helping me, they just sent me from person to person.
I have been a Bank of America customer for over 10 years with an auto loan, credit card, and checking account with them. An auto loan payment went through that I did not authorize (as I had already made an auto loan payment a week prior), which in turn caused an overdraft of my checking account and Bank of America charged me $105 in overdraft fees. I called to get this handled and was told the 3 $35 charges would be refunded. Four days later I called back as the $105 hadn't been refunded yet, and Bank of America told me they... read more
105 N Halsted Chicago IL 60607 Branch lacks customer service skills. My brother opened an account online and went inside for help to deposit money and get help sitting up online mobile banking as it wasn't working. They declined to help him. Yet they took the deposit money. He proceeded to go to another Branch on 4500 N North Ave Chicago IL 60639. He was given help and told to come back next week to meet with Branch manager. They stated they will have corporate follow up with 105 N Halsted Chicago IL location. Please avoid t... read more
Bank of America has lost $16,500.00 from my grand childrens savings accounts. It's going on 7 weeks that they keep saying it is under investigation and could take up to 90 working days to resolve. This is totally unacceptable to me. This has been a nightmare trying to get it back. If I over drew that much from them, I would be in jail by now.
I am very dissatisfied with Bank Of America. I paid off my credit card balance (due on April 6), April 3rd in full. This was my bill for last month. I received a new statement this month expecting it to reflect a "0" balance only to find they charged me an interest charge based off of the prior month's bill. I've never had another credit card company do this. I called Customer Service and the there was no working with them. I was told "this is how we do things" and "we get this complaint all the time" but no resolution. No a... read more
I just received a statement from B of A for a Home Equity Line of Credit. I closed my account 8 months ago when the maturity date expired with a zero balance. It looks like they renewed my account for another 15 years without me knowing it. Last year, I kept getting emails that the maturity date was approaching and I had 3 options 1) Payoff the balance and it will automatically close. 2) Keep the balance and payoff monthly at a higher interest rate. 3) Reapply for a new HELOC. I chose #1. I payed off the loan. How can a HELO... read more
crappy ***** has better customer service...I hate *****. uavailbe is word de jour- in a critical infrastructure. Bankers simply are unavailable- dont care to rectify system problems, arent there for card services. but but we will deny, then accept irs covid payments, and deny you access to the funds, apparently. THIS IS FRAUD. Fort sills closed based on my reporting, Im ot afraid to tackle TOOBIGofAMERICA. You owe it to your consumers to stop this nonsense and do the right thing. OPEN WIDE- or permanently close all branches ... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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