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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Nathan S's profile image
Nathan S 
6 years ago

I made a deposit of 11 check's on the 21st and all 11 check's were put on hold until the 30th for no good reason. I tried calling them I finally got to talk to a person I was on the phone for around 30 minutes and they couldn't even explain me why . I need that money badly 

April S's profile image
April S 
6 years ago

I opened an account online (suggested by the bank manager) . Received confirmation that it was approved. Received letter a few days later that my account was closed. It's a good thing that I didn't put my direct deposit in that account! I called the number on the letter to Risk. Risk told me all that I need to do is go into the branch with my 2 forms of ID and The bank to call Risk and they can remove the marks. I go into the bank today with my 2 forms of ID , the bank associate calls Risk , informs them of my 2 IDs . Risk t... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

April S's profile image
April S 
6 years ago

I opened an account online (suggested by the bank manager) . Received confirmation that it was approved. Received letter a few days later that my account was closed. It's a good thing that I didn't put my direct deposit in that account! I called the number on the letter to Risk. Risk told me all that I need to do is go into the branch with my 2 forms of ID and The bank to call Risk and they can remove the marks. I go into the bank today with my 2 forms of ID , the bank associate calls Risk , informs them of my 2 IDs . Risk t... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

PATRICIA A's profile image
PATRICIA A 
6 years ago

the people they have working have very poor customer service, apparently helping customer is not what they do, try talking to them on phone , they hang up after being on hold hold over an hour,some one name AARON AND A MS C**** ,were rude 

Eduardo U's profile image
Eduardo U 
6 years ago

An absolute waste of time creating my account with merryll edgeup till now, I want to trade obviously as soon as possible, once I transferred funds it said it would take from 2-3 business days to see reflected and be able to invest in stocks. Well I just called because i saw the money reflected in merryll edge account but is not allowing me to purchase stocks, and what they told me its gonna take a total of 7 days to be able to trade, what a piece os crap bank, I definitely do not recommend opening an account to trade, if it... read more

Jacob D's profile image
Jacob D 
6 years ago

This bank illegally steals your money from you. They say they'll waive the monthly maintenance fees, but next thing you know $17 are missing from your accounts, this has been happening to me for the last 4 years, and Bank of America now OWES me $816 in back fees for illegally stealing my money, but nobody at BoFA will even listen to me about these fees still hitting my account or the almost $1,000 they have illegally stolen from me. I'm honestly surprised how long this bank has been around with it's one star rating, and am g... read more

Judith O's profile image
Judith O 
6 years ago

I have been fighting with Bank of America for a fraudulent charge on my credit card to AT&T bill pay. It is not my bill and I do not have AT&T. First I was told it was because I logged into my computer I should have seen it, next I was told because I get mail, then last was that I pay my bills on time. When I disputed this finding, I asked for the number of the account they paid it was a bill pay so the must have who's account. I disputed the finding and now got another reject saying this. While you personally didn't make th... read more

Lucy N's profile image
Lucy N 
6 years ago

It galls to leave even one star for Bank of America. As a small business owner with a 20-year banking history with this bank, I expected the PPP loan application to be fairly simple. I expected some hiccups because of the speed with which lenders had to scramble to meet the needs of small businesses. I was so very wrong to put my faith in this bank. My 20 years of solid banking meant nothing. My application is still in limbo (The funding ran out, and we all know it.), but Bank of America refuses to engage in meaningful commu... read more

KS78's profile image
KS78 
6 years ago

Horrible incompetent claims back office. Complaints go unheard and they don't have the customers best interest or back when it comes to fraud. They treat customers like they are liars and cheats. During this pandemic they have taken 743.96 out of my account because of 2 claims that I sent over paperwork to prove my case and never looked at the documents nor did I receive a call or anything. I hate this bank. Even the manager in the local bank couldn't believe what had happen to me until they called. I'm done. I will make sur... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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