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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The customer service at BOA is TERRIBLE!! Michelle and the supervisor SANDY we're absolutely rude and disgusting to me. They chucked on their side of the phone as I told them about over draft fees in my account that were not supposed to be there, followed by them eventually telling me there was nothing they could do about them. Disgusting bank!
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been a BOA customer for over 15 years with a number of checking accounts as well as money marker and savings accounts. About a month ago they began harassing me about a personal checking account I set up for taking people to Israel. BOA personnel set the account up for me about two years ago. I made it as clear as I possible could that this was not a business. I wanted an account separate from my primary checking because of the amount of money people were paying me for the Airlines and Tour company. This year was the ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
In the 26+ years of doing business with Bank of America I have never bounced a check or been late on a payment and I am a Platinum level client. This should make me the ideal, responsible, trustworthy client. On August 23, 2019 I deposited a $20,000 check from ***** bank into my business account. I had been transferring money into that same ***** account for months for business, however that was the first check I had received from the same account. I asked when the funds would be available and after checking with the manager... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
"WANRNING BANK OF AMERICA CUSTOMERS" Some of you may love Bank of America, for you I am happy. I on the other hand think they are completely and utterly worthless. After depositing my check this last Friday Saturday I wake up to see if it's cleared, it had. This morning I wake up to find out they've pulled it back out of my account putting me in the hole quite a bit! So I call to find out what happened as I know on our companies end it's already been removed from the account. They processed to tell me that because they'v... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I started with BoA when it was LaSalle Bank...... never had an issue until recently when I attempted to pay my credit balance, and the app was not working properly. Called the 800 number, and after a long wait was disconnected prior to speaking with someone. The next day a late fee was posted to my account, so again, another phone call which was 1 hour long. Refused to wave a late fee (never been late before), and insinuated that I was being dishonest about attempting to log into my mobile account. Sorry BoA, my integrity is... read more
Extremely Poor Customer Service. We have been a Bank of America customer for over 20 years and I am so disappointed with the customer service. We were charged 2 - $35 overdraft fees by BOA and called to speak with BOA and they were very unwilling to help and would not consider refunding the $70 of fees back to my account. Customer Service rep was very unhelpful and condescending. These fees are ABSURD! and the fact that we have been customers for so long and they would not help us is even more ABSURD. Extremely dissatisfied ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am currently on mute with Milay/Miley from New York and she is being very rude to me and very unprofessional so quick to close my account when I specifically asked for a supervisor to handle my account because of her nasty attitude she puts me on mute again for 10 minutes and says i have to receive a call back in which I stated I will not and I've been on hold so long I will continue waiting on mute. No Empathy shown at all my call today is because I have lost my job . I have been on mute for 5 minutes complete silence whi... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been with Bank of America since 2014. In the last year there's been a lot of disrespectful Representatives that work for this company. They are very dismissive and handling your needs. I had a claim from a few months ago. I spoke with sea claims department. Which is a second vendor of Bank of America. I explained to them that I download Google pay to send my daughter $100. Not knowing that someone set up another account with Google ask which there are two separate accounts. After making a purchase of $100 Google decid... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America has been the worst bank I have even encountered. They pre-approved a client of mines for an amount she didn't qualify for, setting up the client for failure, and loosing her deposit. The loan officer who was handling the file pre approved my client for an amount based on her tax returns and pay statements. She put in an offer, got her offer accepted and went through all the process. Paid for a home inspection, they made her order an appraisal and also made her get an insurance binder for the property. Everyth... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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