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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a happy user of the Bank of America Travel Rewards Card, until, until I needed their help with filing disputes after my 3 months long trip in Europe. None of my disputes have been resolved, NONE. The letters of rejection I received, after 2-3 months and their demands of additional information, duly and timely submitted, had nothing to do with the reasons for my disputes. They alleged some billing mistakes, which I have never mentioned. They alleged that when the seller advertises one service, but sells a totally ... read more
I have been with BOA (Bank of America) for 10 years. I can honestly say that for the most part they were good to me being that I was 16 or 17 when I opened the account. Through out my college years I had a student account. Now that I am an adult I can honestly say I mange my money will being that my mother taught me how to very young. Recently a company was supposed to do a one time payment that lead to them doing a reoccurring payment with out my permission. I spoke with BOA and they advised me that because it would take 10... read more
BOA says prides self on good customer service? Why then do they close a rural bank forcing their loyal customers of many years to drive 40-50 miles either direction for banking services? Really NO GOOD CORPORATE CUST. SERV! Local bank staff great, very helpful to an individual, especially in a grieving situation. Corporate only thinking of bottom line and THEIR $$$$$$. Even their local loyal employees screwed! Will be changing banks and WILL DEFINITELY NOT BE RECOMMENDING THIS CORPORATE/URBAN GIANT anymore in future. Online ... read more
BOFA IS HORRIBLE!!! They never honored the $100.00 eas advertised if you open a new account online. THIS MEANS FALS ADVERTISING. This Bank has the longest wait ever in person or when you call Customer Service. I've been on hold before someone to answer for more than an hour and a half. I have to keep calling because , if I use an non BofA ATM they charge me two times the same fee for the same transaction. Many times they do not call you back if you select this option.
When shopping for a home mortgage rate use the APR and add the points plus costs of locking a rate. I suggest calling before making a wasted trip to one of the few branches that have a loan officer. Provide general information and what you think your credit score is. If you provide full information , they will run a credit check. They ran two on me in the last few months. I made an online appointment and it was confirmed, by e-mail, shortly after to visit a loan officer in another city because the bank in my city did not hav... read more
HEADS UP: BANK OF AMERICA WILL COMPLETELY FREEZE YOUR ACCOUNT (WITHOUT NOTIFICATION), IF THEY DON'T VERIFY YOUR CONTACT INFORMATION Bank Of America has started a "get to know your customer" campaign. unfortunately this campaign may kill their business. My account was COMPLETELY FROZEN with both outgoing and incoming payments halted because they "needed to confirm my contact information was up to date". Contact information included my name, address, phone number and email. I was NOT alerted by BOA that my account was pending ... read more
After 10 years of being a BoA Visa card user with an impeccable payment history with high utilization and AAA credit myself, BoA made no attempt to alert me when a charge was posted to my account - the only charge that had been posted in months - before submitting a damaging report to the credit bureaus. (Moved my regular activity to a different card that offered far superior rewards - BoA can't compete!) When I disputed BoA's actions, their justification was that all notifications are automated, and since I have paperless b... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
**** poor service. Would not recommend to my worst enemy
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst bank ever and I used quite a few. On top of having the highest monthly fees. They treat their customers as trash. Takes hours to get a customer rep on the phone to just disapoint you yet another time... Not only customer reps but also managers are helpful and giving you robotic answers that would solve any issue that could arise with your account! Don't get me wrong as any other bank or even prepaid card they'll hold your money for you... but don't count on this money hungry underemployed company to help you if somethi... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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