This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We have been customers of this bank for many years. I have noticed the past 2 years they have treated us more like outcast than a customer. Been considering for a while to switch banks I believe this week that will be a definite move. They put a hold on a check for 10 days all I needed was a portion of it released to pay my past due water bill. Their so called policy says no we cant do that.PS It is not impossible. Disabled husband at home with no water in the middle of a heat wave. Way to go BOA that's one way of pushing yo... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
My husband and I have banked with Bank of America for 20 plus years. We haven't had any major issues until we applied for and began to use our Bank of America credit cards. On the surface it's not a big issue, but the fact that it's on going and the response I am getting from "customer service" makes it a PROBLEM... This is the only credit card company we have or ever had that you have to call in the get a pay off. I was made aware of this when I paid off my first balance. The very next day I was hit with interest on a zero ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Amazing that all of the customer reviews seem to be 1 star and yet BofA retains an A+ rating. My business had a horrible experience with Bank of America Merchant Services (a subsidiary of Bank of America). For those considering using Merchant Services I warn you that their rates are not competitive, their customer service is nonexistent, and you will be charged a $500 early termination fee if you try to leave before the 3 year mandatory contract is up. On the other hand you could use a service like Paypal or Stripe and face ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Money hungry and unethical business. When it's their negligence they do not own up to their mistakes and screw over the people. We will be cancelling our business with Bank Of America terrible customer service who seems to take advantage of people. Luis Sandoval, supervisor in Bank of America's customer service call center, was terrible and could care less about the issue. Totally recommend switching to another bank before banking with this company.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I usually pay my monthly charges online; when I logon to Bank of America a "payment due in red" shows up in the window; I click on it and it direct me to payment. That's exactly what I did on 07/07/19 I paid $601.11 on a $3,101.11 balance. Normally when pay the "payment due" disappears within 24 hours. This time, it did not. I called Bank of america customer service to resolve the discrepancy; it a a maze of do and don't; just for them to clear " the "payment due". I did not succeed, I could not understand the attitude of ag... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
So livid with Bank of America ! Got paid Friday and they put a hold on my payroll check because it's a new account ! I already live paycheck to paycheck and can't wait four days for a check to clear nor does my job offer direct deposit ! Both of my tires are flat and can't get new ones because my payroll check won't clear until 5 pm which is bs. Closing my account I'd rather just pay $8 to cash my check than have an account that's useless ! How dare Bank of America hold PAYROLL CHECKS and make me struggle more than I already... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I had over 200 thousand dollars in an account at this bank. Over the years I fell on hard times, had to close the account. Now they are suing me for "fees" that I owe them. Talk about a heartless, cut throat bank, this is it!
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I was put on paperless billing, which I NEVER do, even on accident, and was late for 2 months not knowing I had a bill due. I quickly paid the entire 2 months bills for 2 credit cards and remedied the situation. I have had the 2 cards for a combined length of time over 50 years. They reported me to a credit reporting agency and lowered my credit limit. I never received a courtesy call or any type of notification that I was late or about to be turned over for collection. I paid off one of the cards and cancelled it and will p... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I wish I could give a Zero. I am very upset that I made adeposit on Friday July 12, 2019. I was given two dates that the money would be available July 16th a portion would be available and on July 19th. I left there with this understanding. I made plans and spent money over the weekend based on what was printed to be available on the above dates. I am furious, furious that I was told yesterday afternoon that now the ENTIRE deposit is not available until July 23rd. My parents anniversary is TODAY. I made plans based on the de... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com