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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have filed a dispute charge with Bank of America. It's been 2 months I have been dealing with Bank of America. I have spent at least 12-14hours of my life to this stupid claim. But I haven't got the results. I'll anyway force to get my money back. But what really interest me is the representatives. Every time I call them I get different answers. I swear I was just laughing to see a company like Bank of America having this unprofessional customer supports.
Bank of America is a bastion of corporate greed. I have been a customer for a decade and i'm furious with their dishonest and morally bankrupt policies. They LIE ON THEIR WEBSITE about the exchange rate they offer. So if you're traveling abroad and use their currency converter to calculate how much something will cost in dollars, its lowballed. This in ** opinion is fraud. When I called to confront them about this they said they "round" the rate to the nearest tenths place, what?? You're a bank, have you never heard of a pen... read more
The absolute worst customer service possible, Bank of America and it's employees do not care for you or your business. I opened up a Business checking account 15 months ago, the banker never asked me if I will deposit 3rd party checks and I have been depositing 3rd party checks until last week when they notified me that the cashier check from federal credit union I had deposited will not go through since my customer was not present at the bank, the banker advised me to deposit it through the ATM!!! So I go get the checks bac... read more
What I think is out of the question. I recently applied to get a loan not a credit card. That's what mr *************** From Merrill lynch game me told me that bank of America does not give you money no more. They give you a credit card so that they can make money on top of the money that they are charging me o ready. How is that work for this people. Also if a need to get money from the loan I have to pay. 20 dollars for every 100.i get out of the loan. That was loaned me.how that's that work for them. It reminds me of when... read more
Bank of America is a perfect example of corporate greed. Customer Service is in line with policy and they don't take the client's issues in consideration. Everything is by the script and policy, even if you managed to keep an account open with BOA for 7+ years. They will still rather protect their greed than assist with one insignificant request.
Worst Experience ever!!! Was in a foreign contry for my brothers funeral , the car rental representative did charge my card but did not wanna to rent it to me at the end without 5k as a guaranty witch was not specified anywhere. After they charged my card around $580 they never bring the car out and refused service without returning my money back. At this point I called Bank of America fraud department right away but they haven't done anything about it saying that will investigate the resin of my call was to stop the charges... read more
I called B of A to et information on processing credit cards internationally. I was doing this for a client of ours that I was going to refer to them. The guy on the phone was extremely rude and wouldn't talk to me and hung up on me. Very unprofessional.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I had a fraudulent charge occur last year. The charge took place in Georgia and I reside in Tennessee. I immediately spoke with a representative to correct the issue after I saw it reflect on my account. I was later told that they couldn't refund me because it was possible that I could've traveled and made those transactions since I have traveled there in the past. That was strike one. So are customers expected to not travel? I made an appeal and provided police reports and all other necessary documentation. It has almost be... read more
I've been corresponding with two individuals from BoA, one from Retail Client Services - Home Loans and another from Customer Relationship Advocacy regarding an issue with my supplemental tax payments on my mortgage. I have had over a dozen communications with these individuals (emails, voicemails, calls) in order to address this issue. My last email has received no response in over 72 hours - nobody has followed up. I am in the process of transferring all of my accounts with BoA to another financial institution. It's comple... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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