This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Bank Of America To whom it may concern, I recently had to interact with your claims department / customer service department. It has bee far from pleasant experience. I have had a Bank of America Auto loan Since 2015 and on 9/13/2018 was rear ended while sitting a light and my vehicle was totaled. To make a long story short, I was told by Allstate on October 11th that they were paying off the vehicle and, as a result, I did not make the October 28th payment. I called Bank of America on November 11th to confirm they had recei... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
The Bank of America holds deposit funds much longer than necessary. Our lawyer made a large deposit - using our own official deposit slip - last Friday, and the Bank of America is holding a large portion of the deposit for 5 business days - in spite of the fact that it generally takes no more than 2 days to clear a check. This is unfair and very customer unfriendly.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst bank ever. I opened a claim back in august against a fraudulent charge that I made from a company that was actually sued by the FTC.At the time FTC had the company shut down with a temporary restraining order. In august we submitted all the documentation to BOA : Brake down of the service we were supposed to receive,how it took place,where and when it took place along with all invoices and restraining order from the FTC with all information regarding the case including the leading attorney on the case from both the sta... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
WORST BANK I have ever dealt with!!! Unauthorized Overdraft charges for BillPay from BoA checking account to BoA credit cards. I had setup BillPay to do one-time minimum balance payments for 3 of my credit cards for the month of November. I have AutoPay setup from another Bank (**********), but I I was unable to pay from it in the month of November. Minimum balance payments were made from my ********** account on Dec 8th for two of my credit cards. On Dec 11th, I was assessed two overdraft fees from BoA checking for two Bil... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
It is rather deceptive to give this company an A+ rating when 90% of the reviews are atrocious. I will share my experience with a credit card opened in November of 2017. I had a 0 balance with a $3500 limit that was rarely but responsibly used. Bank of america sent me an email saying the account was closed due to inactivity with no warning, no mailer or email. This has had an impact on my credit score because of the utilization. On top of that they will not stop sending emails to sign up for another card and pulled my credit... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been a BofA customer for at least 25 years. I had deposited a large loan disbursement check through the ATM at the Lake Wales branch. It was from ************ and was a business check not a personal check. I realize that there would be some sort of hold put on the check but did not realize that it would be for 10 days and that the bank would not release a portion of the check. If I would have known that I would have made arrangements to go in to the bank to deposit. If I didn't need the funds as soon as possible, I wo... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst bank I have ever had. They used to be good when I opened my account 22 years ago, now they just charge fees for everything they can think of. Reduced the quality of my checking account to a lower level without notice and recently held my cashiers check deposit for 7 days virtually holding my money ransome. I'm dropping them completely. Any other bank is better.
If there could be 0 starts that is what BoA deserves. How BBB can credit them as an A+ business is beyond me. After being clients for 40 years and currently facing financial hardship, BOA is holding a check for our mortgage - a federal credit union check hostage "until they process".. Not only were they informed that we are facing a financial hardship, of a death of a family member and near foreclosure on our home - but they are also in the violation of Expedited Funds availability act as this is a federal credit union check... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
it would be much less than one star, however Bank of America has a policy to close credit cards on 0 balance credit cards with good credit score customers because of inactivity. My question is how is putting small charges and paying them off occasionally "inactivity". They closed my card which hurts a good credit score because of this reason. Customer service wait was over 2 hours and the response was pathetic. I'm also curious how they have an A+ rating after reading all these negative reviews. Beware if you have a good cre... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com