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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The absolute worst! Lies, fees, horrid call wait times and the second you close your account, all online access is gone. So when you get estatements, they disappear. Do yourself a favor and don't. Just don't.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am so dissatisfied with the customer service provided to me by BoA. I started a claim in June regarding reoccurring payments taken from my account from a fake "Home Owner Association" that was not mine . BoA denied my claim due to documents given to them by the merchant that did not support the underlying issue. BoA did not even look into my claim thoroughly to notice until I called. I filed a police report and opened the claim again. It is still under investigation. Its been half a year and no one ever gives me concrete a... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Its a shame this company has the same lame answer for every bad review on their customer service. I'm not even going to waste my time writing one. Friggin' thieves.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I ordered an airline ticket online. When I filled out the credit card information to finalize the purchase, I made a mistake on the expiration date. I submitted the information for purchase. The computer screen said the "credit card did not go through." Of course I didn't know why until I went back and double checked my entries. That's when I discovered my error. However, Bank of America (BOA), immediately blocked the card. And I could not make further purchases with the card. They give me only one chance to get the expirati... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst customer service period!!
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Great security and investigation department that stands up for the customers.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Horrible customer service. I called to dispute a charge and the people who I spoke with were rude and asked for information such as full SSN, full account #, number on back of card etc.... I called the number on the bill and was directed to these people. Horrible experience.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
customer service terrible. long long wait on the phone to talk to someone. no way to email anyone. the drive through people cannot help you. bad.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
This is to BOA credit card dispute department. I received a charge from **** magazine of $75.XX yearly subscription in August, which is higher than $49 stated in its magazine. I called **** customer service to cancel the unreasonable charge right away. Due to their management transition, the customer service line couldn't locate my subscription to cancel it. Therefore I called BOA to dispute this charge. BOA asked me to upload information on line in a timely manner. I uploaded the magazine page to show the credit card charge... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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