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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They do not train their employees well I call 3 times they made me a offer through the mail I did what was was ask for the offer I spoke to them to make sure I was on the same page the assure me I was I call them they do not do what they say they cost money sorry I went with this bank
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
When ever there is an update in my Bank of America account (opening or closing a credit/debit card) my automatic payments gets cancelled and I end up being charged late fees. Had called customer service around 9 pm multiple times, they keep me on hold for hours and never picked up the phone. Also, it is not possible to contact customer service by email, only option is to call. How am I supposed to contact BoA if there is no email option and can't reach by phone?
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
My wife and I relocated to Ecuador a number of years ago and because we were BOA customers we wanted to stay with BOA. We were assured that they could accommodate us. But, where we reside we do not have postal service and even though we notified BOA of this fact numerous times they still mail us cards and the address seems to vary every time that they do this. I have explained many times that without mail service USPS is not going to work. ONLY ******************** We are still constantly working ourselves in and out of this... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Today I was at Bank of America************************* Alexandria Va , Mr.Eric was very impolite to me , just because I told him you didn't help me with my problem, so he encourage me to close my business account , he also said last chance before I click on the button yes or no . Bank of America charge $35 overdraft for No raison . the wird thing they told me may be Mr.Eric Is the manager . He didn't fixe the issues he make it complicated
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
After several months of making small payments to try and resolve my negative balance bank of America closed my checking account without giving me any notice. This resulted in my IRS check being basically in limbo because the account they claimed they closed still accepted my check but is basically just holding it unable to process it through a non existing account
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
We had two overdraft fees on our account because of there fault and would not waive the fees we r pretty good with our account and they still denied them which is radiculous cause the day before this happened I was trying to deposit money into our account checks mind u and the atm malfunctioned and did not read any of the checks so I had to call them to resolve the issue
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
WORST BANK EVER. They charge NSF'S like nothing, i had fraud on my account, they charged me multiple times and did not reverse the funds back, when i put the request to have it refunded, it took more than 3 business day (only suppose to take 2) and the associate helping me never noted anything on my account from our phone calls, leaving me to look like a liar, do not bank with bank of america. they do not care about their customers.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I live in an area where the only and nearest branch is in Columbus, GA where the customer service is horrible. My experience with the branch manager there was unbelievable. I walked into the branch at 12:35 pm on a Saturday and the location normal operating hours are 9am-1pm. I was told by the branch manager "Its 20 minutes till closing and we can see you Monday" Initially BOA service was not excellent, but it was okay and I dealt with it. Also each customer service agent are awful and seem to not be knowledgeable about poli... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Emails are received stating a new statement is available. The statement has not been posted to the account online. The email is sent out days before the statement is accessible. There are links to statements, but with auto loans you have to go to the account, then click on a different link for statements. There are links to manage paperless statements, but if you have an auto loan, you must call in. There are other links that are not applicable to auto loans. In my opinion, having the links work is important to avoid consume... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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