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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Nicole C.'s profile image
Nicole C. 
7 years ago

Was a customer for nearly 15 years and am glad to finally move on. High and easy to incur fees. Got pushed out of my free savings account some time ago. Had an ebanking checking account (free checking as long as transactions weren't made through a teller) and they suddenly stopped offering the ebanking account with no notice- I had just ordered new checks. I got to use one of the checks. Complete waste of money. Everything I had was hooked up to this account; direct deposit, bill pay, and the like. It was inconvenient to hav... read more

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Pamela C.'s profile image
Pamela C. 
7 years ago

I tried to deposit large sales proceeds from a sale of a real estate transaction I just completed but the B of A Branch located at **************** Manager, Melissa said they couldn't take my money as their teller was out to lunch. WHAT??? A bank turning down a large deposit. Hmm... something's very wrong. So I called the corporate office and spoke to a customer service rep named Brian W***** who was very pleasant and said he was just as shocked as I was. He helped me file a complaint and said he would let the upper manageme... read more

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Tami N.'s profile image
Tami N. 
7 years ago

We had fraudulent activity on a Bank of America bass pro shop in our name but the card was never activated and was never used by us. We live in lincoln ne and received a bill for charges at a hotel and pizza place in California. We called to report the activity and they denied us and now are billing us plus late fees and reported us to credit bureaus. We had 1 car loan with them with excellent credit and is paid off but our past history made no difference- they wouldn't accept documentation that we hadn't traveled to Califor... read more

Randall S.'s profile image
Randall S. 
7 years ago

I always pay my credit card balance off in full each month. I've done so for years. However, I recently broke my arm. Among the stress of having surgery and doing physical therapy after the surgery was done. I missed my payment due date by four days. Bank of America, of course, instantly hit me with a large fee. I called their 1-800 number to see if the fee could be reversed. The phone service said the wait would be between one hour and fifteen minutes and two hours and thirty minutes. This seemed absurdly long. Fortunately-... read more

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Kristine H.'s profile image
Kristine H. 
7 years ago

This bank has policies designed to steal your money. After 8 years, i'm closing all accounts. Will never deal with these thieves again. Do yourself a favor and RUN to the nearest credit union where you will actually get some personal service. 

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers 

George S.'s profile image
George S. 
7 years ago

I am unable to uphold the name of questionable financial institution whose practices are unethical and misleading. I enquired about mobile deposits clearance time and Bank of America's reply was 1 business day so I went ahead to deposit the check on the phone app and even a technician guided me and assured of the promptly time it would take for the funds to be realised. Next day I checked the status and the check would not be realised until 10 days later. I called technical support a few times and they say that I could eithe... read more

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Jill C.'s profile image
Jill C. 
7 years ago

AWFUL customer service!! They are not loyal to long time customers and their customer service reps give mis-information (Lies) concerning your accounts....already closed my Bank of America credit cards and will be closing my checking account and taking my MONEY to another financial institution that appreciates and serves their customers way better than Bank of America! 

Business response:

Please close this complaint as Bank of America is addressing these concerns with a Government Agency. 

russell c.'s profile image
russell c. 
7 years ago

HORRIBLE !!! and SAD ??? lying, dishonest and ineffectual? after 20 yrs with boa it's time to run away! they have stolen from me and lied to me more than enough! I'm just saying they r like WELLS FARGO. SAD !!! 

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers. 

Matthew K.'s profile image
Matthew K. 
7 years ago

Worst Bank ever. Teller machine didn't give my $510 but still deducted it from my account. This happened on my fifty fifth birthday. Wish there was a way to give it zero stars. For two days I have been given run a round trying to get my money back. I get different answers depending on who I talk to about the issue. They even charged my a one dollar fee to talk to them about the issue. They reversed the fee after I complained. I would never bank with them if it was my choice. My employer uses them for a prepaid credit card se... read more

Business response:

Bank of America welcomes all feedback and we appreciate the opportunity to further assist our customers 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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