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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am a business owner that has been banking with Bank Of America for some time. I recommend avoiding them at all cost. They are preventing my clients from being able to pay us for 7 days now with no rhyme or reason and refuse to resolve the issue. We are losing money/time and they are not taking our issue seriously. BANK ELSEWHERE!
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I got "Power of Attorney" for my Mother who has Dementia. We took all her id and put her in a Home in Ocala, FL. Someone took her out and she went into a BofA down in Ocala and said, she needed a debit card because she lost hers. She didn't have any ID but the guy gave her a new debit card and some Money. She took the debit card and started buying a bunch of stuff from *************************** Then went back to the home and started buying stuff on line. Like a new Computer. She doesn't have much money in the acct and it n... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I like how high my line of credit is but customer service sucks soooo bad I would undo getting this card if i could. The automated system is ridiculous, it's to hard to get a representative. In addition when you do get a representative they are as quick to seem unhelpful and hang up on you as the automated system.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
By far , Bank of America through the years has earned the status of the being the worse bank ever. Known for mediocre customer service,exesive fees , long wait to reach customer service and frequency hunging up on their customers. They always debit instantly but take yome to crefit their customers accounts. Very dishonest. Avoidance of this bank is highly advised. Hungup.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst bank to deal with. They are the******** of banking. You would be better off doing your banking with a loan shark. They don't listen to you on the phone, read from a script. Online they copy and paste, don't even read your message. Just watch, they will respond to this with "Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal."
To make a very long horrible story short I had 44,000.00 frozen with no reason and treated with the most disrespect in business along with stated to my signature didn't look like my signature by the banker who opened the account. My atm was frozen and I had to ask rediculous questions to get it unblocked. Customer service treated me horrible before and after I sent a letter of complaint to headquarters. I always file necessary complaints when I am treated bad in business. I finally received the money but they should be force... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I feel like the customer service from Bank Of America is not genuine. It's like they are reading from a script. Just going through the motions to get me off the phone. I don't think the $105 of fees that was put on my account was fair. Also, they are taking a long time to respond via Facebook and haven't received a response back from my complaint.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been a member with BOA for quite some time now. I am absolutely disappointed on how BOA treats their customers. They seem to throw around fees with NO call to inform their "requirements". Recently my SAVINGS account became a SECOND Checking account, great. Now no one on BOA side could inform their member that I didn't meet the Saving acct requirements and so now $12.00 maintenance fees are going on? If someone has informed me that because it is now a checking account that I must have direct deposit in that account as ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
The worst customer service ever!! We currently have a credit card through Bank of America. We were told that our late payment would be waived and shown on our next statement. Clearly it wasn't waived. Since the representative did not note the waive nor enter her information we the consumer are liars and never requested a waive. Bank of America has a defaulted system.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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