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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Gale was very unprofessional after speaking to her on matters of concern she told me to be grateful the bank was there for me. I asked for her name and she refused to give her last name and said just say Gale from Alabama, after expressing my unsatisfaction with the way matters were being handled I asked to closed my account and she responded with "go for it I'm ready whenever you are." I have been a customer for 13 and am not happy with this encounter. Bank of America you should hold your customer service representatives to... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Bank of America is horrible!! I was mislead by this promotion for opening a new account with the credit card. When I found it I was charged for $79 for opening an account, I wanted to decline and close it They refuse to refund even though I only had an account within 2 months. Please do not do any business with Bank of America!!
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I battled to stay a BOA cardholder since 1997 and recently closed my account. I have had long loyalty to the institutions I have chosen to do business with over the years. BOA has absolutely no constitutional loyalty values to there customers what so ever. Rewarding there cardholders and account holders with the poorest customer service and never ending fees. I payed off and canceled my cash reward card 2 months ago. I repeatedly asked 2 different branches and abominable customer service line for the payoff amount and was to... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have a home mortgage with Bank of America. I had to retire from work from health problems and applied for a loan modification in April of this year and they kept wanting the same documents over and over that I sent. This went on till late August, then they sent a letter of intent to foreclose. I called to pay the entire amount and they said they couldn't take Debit cards as payment. They have been awful to deal with it seems like all they want to do is foreclose. Do yourself a favor and stay away from B.O.A.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been a customer for my entire adult life, over 30 years. I hold five accounts with them, including my mortgage and business account. These folks are the worst. While some individual reps have been good people, they are a horrific institution on the whole. Put your money in a credit union if you can.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Someone needs to stop Bank of America from their banking behavior. Please get this message to corporate because corporate doesn't do anything when a client calls. Corporate treats the caller such as my experience as if I have no right to speak. Bank of America again gives a client of mine false information about my business and my business activity. A call came into one of my bank accounts that a transaction is fraud. Bank of America tried to get the client to go along with the claim. The client well knows my finance manager... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I did a wire transfer 6 weeks ago inside the ************* bank. The guy who I gave the information to transcribed two numbers incorrectly and didn't notice til I came back a week later asking why my wire transfer had not gone through. So it seems they dropped it in someone else's account is what they say and they can't get it out. It's been 6 weeks, its not been fixed and they have NOT reimbursed my money to me. They don't return calls and I've spoken to the branch manager, her boss and Bank of America corporate department ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
If i could give less than 1 star i would. I have multiple bank accounts with numerous banks. 2 of my Banks are linked to direct deposit, while the remaining banks I make deposits. My account was closed and i was notified it was because i didn't link Direct Deposit. The closing my account wasn't an issue, if they don't want my service, i can find service else where. The issue is that my account was closed March 2018, it is now August 20 2018 and i have yet to receive my funds from the closed accounts. I have made numerous cal... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Brian, I am going to change my tone to a professional manner in hopes that you will personally correspond or respond in a proper manner.I have definitely not receive the level of customer service I had expected from BANK OF AMERICA, because all of my accounts do not total over a million dollars! What is astounding to me is the fact that this is how you treat a PLATINUM PLUS level customer that falls into the 97% of the accounts that make up the BULK in banks ,such as Bank of Americana . A couple of weeks ago, I had two acco... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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