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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Trash bank will not help in the event of fraud on your a count. I was charged $700 for a pack of cigarettes. Been 2 weeks still havent received my money bank. I call everyday and they say they are working on it. Horrible stay away owned by non americans they should change the name to bank of saidi arabia
Business response:
I have 2 accounts one business one personal. Enclosed a email of my new card from bank of America on its way because my other card was used fraudulently
I've been at Bank of America for a very long time. I just had the same problem. I deposited a check at the ATM completed the deposit and then was informed the deposit will be on hold for seven days. At that point I was unable to retrieve my check. I called and asked if they could release a minimum of $300.00 and was informed no, their not a loan company. Funny though, they will allow you to overdraw your account for $35.00. I have direct deposit into my account 3 times per month. Yes, the disclosure agreement states a deposi... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I spoke and Bank of America listened. Yes, I'm in shock. After calling and emailing, I received a phone call and the employee was attentive, professional and did not act as if I was interrupting her day. Although, my check is still on hold, there was a compromise. I stated previously the corporate culture comes from the top. Well, I guess I was wrong about the executive staff, the expectations are just not trickling down to the customer service department. Thank you for letting me know my business matters.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
AWFUL. NO customer service. They do NOT answer calls no matter WHEN you phone in. Worse after waiting HOURS (say if you CARD got stolen)...they have NO customer service but laugh about it (as they joke to coworkers the fix you're in. NO NOT kidding) and then hang up on you. NEVER NEVER NEVER. don't pay any mind to bonus sign ups, they fail to pay out. they are criminals. Need to be shut down. And apparently ones that BOUGHT a BBB review (as it's NO way an A but an F- as the reviews clearly indicate).
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
GOD AWFUL!! How are you going to place a hold on a check with out informing your client first?!? Deposit a paycheck and annual bonus at the ATM only to find out "after" that theres a 7 business days hold. BS excuse every time I call. First it was standard procedure, then it's needing time to verify funds, amount is too large, federal clearinghouse...etc. THE CHECK CLEARED THE ISSUING BANK THAT SAME DAY!! Basically they are holding on to my money. Once my account is funded, I'm going to ******
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Would rate zero stars if I could. I've had BOFA for a full year and have been working the same job for about the same amount of time, depositing the same exact check twice a month. ** job does not offer direct deposit. Randomly they will put an unnecessary hold on ** money to " verify " ** check, so I have had to survive on no money and pay ** bills late due to this. This last time was the last straw. They put a 2 week hold on ** paycheck to "verify" it the week before xmas and I will have nothing until New Years. So I told ... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
As I see, I should have read the reviews before opening an account with Bank of America. I opened a business credit card with BoA a few months ago and was using it quite frequently in order to accumulate reward points. The account was always paid early and more than my balance due was also always paid. Last week, I tried to make a purchase for about $10 and the card did not work. The card was canceled! No warning.. just an email stating my account had been canceled due to a recent credit review and that I'll be receiving a l... read more
Been with this bank for a few weeks and I'm disgusted. I went to deposit a check before Christmas and they told me that they can't release my funds until 12/31. I have never heard of a bank holding funds for more than a few days.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I wish I could leave a review of zero stars, however that is not an option. Bank of America has the worst customer service and never returns phone calls. They have clearly violated Michigan Assignment and Satisfaction of Mortgage Law. They requested a payoff amount in writing to me and a check was sent to them for the exact amount and signed for by a representative from Bank of America one day prior to the day it was due. Two days later they returned the check in error and stated that it was the wrong amount. Really? We sent... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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