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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Worst. Service. Ever.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Terrible! I called about a fee that was WRONGLY added to my account and have the ATM deposit receipt to prove it is wrong. The banker argued with me and continued to talk over me. Banker looked up my account information over the phone by my debit card number, never once verified who I was or even asked for verification but did tell me that they were not supposed to look up information over the phone. She continued to argue with me over 35.00 fee and I told her that the transactions were showing the night before and I deposit... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
BANK OF AMERICA WARNING! I got a settlement check from my lawyer, and he wrote a check to me on his BOA account. It has been several days since release. Last night he called the bank, and they verified that the check had CLEARED, yet they CONTINUE to HOLD FUNDS PER THEIR POLICY. Chase bank VERIFIED that they are the ONLY BANK to not communicate and RELEASE FUNDS after checks have cleared. I ATTEMPTED to contact them but as I was not an ACCOUNT HOLDER I could not get past their COMPUERIZED SYSTEM to speak to a HUMAN. By HOLDI... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am terribly disappointed in the customer service I've received after making a claim for fraud on my debit card back in October. The locations are not places I frequent and took place during times I was at work, far from the locations where the thief spent my money. Without notification or warning, Bank of America denied my claim, nearly three months later and took that money back out of my account, completely unexpectedly. I am fighting this, but after being a customer for more than two decades and no previous claims, I am... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Despite having $9,500 in my (basically 0% interest) checking account, and despite making monthly direct deposits in excess of $5,000, I was assessed a $25 monthly maintenance fee. No fees in the first six months and then, without notice, that fee was just slipped in. Do they not think that customers look at their transactions?
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I am a 30 year customer of Bank of America, several months ago I complain to upper management about a severe security breach with one of the managers. This complaint was involving safety issues with the center, with the delivery trucks for money, and customer safety. My complaints were listen to by several upper management staff, as I pulled in to a banking center today I observed the manager I complained about still managing a center. I was with several friends of mine who also bank with Bank of America we left the center w... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Worst customer service. Dont use this horrible company. Cant pay online. Dont receive a confirmation or anything of the sort. Just a hit on your credit before you ever hear anything about a payment. Then I go to close my account. No apology for their lack of service. Just a late fee. I will never use any of their services again. I wish I could leave negative stars
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Terrible bank do not bank with this company I've been a customer a year and they still hold my payroll check for up to 5-7 days and never have a issue with them . I work for a huge company that has never had a issue . They then charge overdraft fees even after I deposited the money through mobile deposit and use loop holes to charge you . Bye bye bank of America you are a thorn in the side of America that should be your new name.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I received an email today advising that my bank account was overdrawn and when I logged in to check it I realized that Bank of America had charged me a $37 overdraft fee for a $2 overdraft. When I called them to see if they would waive this fee, they advised me that they'd sent me a notice that my balance was below $25 and if I had logged in I would have seen that my account was negative. I argued my point that they sent me notice of my overdraft after they had already charged me this fee instead of beforehand so I could avo... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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