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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had a fradulant charge card over two months ago. Shawna is a ********* employee. This is just not a professional way to run a banking institution. I have to wait over 7 days for a new card to PROTECT them. They did not have an issue for over 2 months - and did not reach out to me about the fraud. But today, when I ask the charge to be removed, they have to cancel the card, and have me wait 7 business days. btw today is friday, so that's and entire week with no card. Taking my business elsewhere.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Applied for and received a credit card thru BofA. It's a mileage card, and the offer alluded to being able to get free baggage and a free buddy pass annually for qualifying members. They issued me a credit card, but I am not a qualifying member because: Annual income is too low (in spite of having NO housing costs annually) I don't carry debt, ("trend in balance compared to credit line" is the term they used) I don't have other investments with any of their companies My credit score is 803. Bottom line is that because they a... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Terrible bank to deal with on a personal and business level. Everyone should bank with their local bank. BofA has terrible service. They have ZERO to offer a consumer. You can get all of the Tech features at your local bank plus much better customer service.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I called in because I am worried about my ability to pay my bills I have a BOA credit card and asked them if there was any options Their hardship program isn't worth taking as it would only drop my rate about 4% and make my monthly payments about $40 cheaper
Bank of America I used your mobile app for a paycheck and a relocation check to only have you place a hold on the checks for 10 business days. Saying they need to confirm they won't bounce. Understandable, however my ********** didn't write the check a business did and it's also not 100s of thousands of dollars. Now I am moving this weekend and the funds are not available to me because they are sitting in your bank and I have to pay late fees and a higher rent resulting in an additional $1600 a year because I can't put the d... read more
Bank of America stinks in October 20`18 my credit card had a balance transfer that I am not responsible for. They cannot tell me where it came from. How it was done. Have given no prove that it was me. I have been reaching out by phone and mail since October 2018 and as of March 2019 I have only received form letters informing me that they have no intentions of reversing the transaction. Today I have contacted the Department of Banking of NJ and also the Better Business Bureau to see if they can help. I have closed my checki... read more
If I could give Bank of America a 0 Star Review I would. They charged off a closed account in 2014 and never informed me that there was a charge that went through in error that over drafted the account. The ACH payment should have been denied as the account was closed - yet they allowed it to go through, charged me fees, and never sent me a statement. This has cost me time to resolve as this is 5 years old - and all I ask is they do the right thing and waive the $70.00 in fees. No, they will not. Unless I am will to have it ... read more
B of A automatically took my funds from a current account to open an account with them. Well they told me my account was open for use then they closed it saying I had fraudulent activity with my name. When I asked for my money to be deposited bank to my previous account, they said they would have to wait before I get my money. I have spoke to several departments and no one can give me a reason why the account was closed and when I will receive my money.
There was fraudulent activity on my account. My balance went negative. I waited for hours with Bank of America to have access to my funds so I could pay my bills. After hours on the phone I still had a negative balance and had waited DAYS for my funds to be available (no access all weekend to my money). They even hung up on me. They followed up with a phone call, which yielded no results at all. Although polite, they basically told me there was nothing they can do. Not the kind of support you'd expect from a big bank like Bo... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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