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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Marc's profile image
Marc 
6 years ago

Opened an online checking account via internet. Transferred $100 to the account once it was approved and activated. One week later account frozed and I was locked out. Called customer sevice three days in a row spending hours on hold and NEVER had anyone answer phone. Went to branch to talk to representative and was told the account was closed but they had no more information to give me. The representative gave me a phone# to call. Finally spoke to someone who said my account was closed because they could not verify my ident... read more

Brittany K's profile image
Brittany K 
6 years ago

The worst experience I've had with a bank!! Had fraud on my card which was lost with a police report filed + they will not allow me to get my credit for the fraud activity! Never banking here again!!! 

Elliott N's profile image
Elliott N 
6 years ago

This bank *****. Multiple times have I been hit with late fees overnight. I always ask how am I supposed to put money in the account if when I log in to the app it shows a balance? They can never answer, it just ***** 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

John R's profile image
John R 
6 years ago

There is no option for 0 stars, unfortunately. My home loan was modified through ***********************, who serviced for about a year and a half with no issues. Then it was sold back to B of A and since then it has been nothing but a frustrating nightmare for 5-6 months. The Readers Digest version is that neither company determined a cushion to apply to my escrow account, so after 2 months with B of A, I got a letter stating my payment was increasing by over $1,000 a month. After numerous phone calls and requests for an an... read more

Khristi's profile image
Khristi 
6 years ago

I filed a claim for fraudulent activity in November 2018 for the misuse and unauthorized transactions taken place on my checking account. The bank is trying to accuse me of counterfeit check deposits and impersonation this is insane and now my account is in the negative for $1403. I will be looking into suing Bank of America for suspicious activity accruing on my account without knowledge of who is accessing my checking debt card without my consent. I don't own a check let along would I jeopardize my freedom for any mischiev... read more

Isaac G's profile image
Isaac G 
6 years ago

This review is speciaflly for Branch (Address: 36 E 14th St, New York, NY 10003). They do not have a location page. My $1500 check was endorsed and cashed at this bank without my consent. I've been giving the run around since 12/17/2018 regarding this issue. I even spoke to the branch manager (Tomas) twice and corporate and it has not been resolved. The branch manager did not even look at my evidence and the proof that my check was cashed at this branch and deposited. THEY ARE STEALING MONEY FROM CUSTOMERS THIS BRANCH. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Mark M's profile image
Mark M 
6 years ago

They charged an $888,888.88 hold on my account. This left me without money for two weeks. Then, they canceled my card out of now, again leaving me without access to money. Not once did they apologize, and when I called about the previously mentioned hold, they refused to tell me anything about it. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Cathy S's profile image
Cathy S 
6 years ago

If I could give no stars I would. Bank of America is a thief. I deposited, cash, $9,600 in my account that I've had for many years. The next day I checked my account online to find it missing without a trace. I called coustomer service and was told a request for return of funds would be submitted an I could receive funds in five to ten working days. No explanation. No way around that. How is that legal? This is theft. This is my money. They have it an won't give it back immediately if at all. I have no assurance from them th... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Tylor S's profile image
Tylor S 
6 years ago

horrible customer service. and banking options. period. they dont process checks over the weekend and also they dont allow you to cancel a check they barely started processing. basically holding my money hostage 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 4:00 p.m.  

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