Bank of America Financial Center

Michael K 

on BBB

6 years ago

I needed a lien release letter for my 2006 Equinox. Spent an entire day with them because they couldn't find my info even though I had my VIN, my acct number everything. They finally found my info. Then they said "so you need a release for your 2007 equinox?" I said no I have a 2006 equinox I'm looking at the title it says 2006. Oh well we cant send you a release because we have you down for a 2007. So I can never get rid of my car because somebody at BOA entered in the wrong year? Unbelievable. Then she puts me on hold come... read more

Tural A 

on BBB

6 years ago

I have filed a dispute charge with Bank of America. It's been 2 months I have been dealing with Bank of America. I have spent at least 12-14hours of my life to this stupid claim. But I haven't got the results. I'll anyway force to get my money back. But what really interest me is the representatives. Every time I call them I get different answers. I swear I was just laughing to see a company like Bank of America having this unprofessional customer supports. 

Jake C 

on BBB

6 years ago

Bank of America is a bastion of corporate greed. I have been a customer for a decade and i'm furious with their dishonest and morally bankrupt policies. They LIE ON THEIR WEBSITE about the exchange rate they offer. So if you're traveling abroad and use their currency converter to calculate how much something will cost in dollars, its lowballed. This in ** opinion is fraud. When I called to confront them about this they said they "round" the rate to the nearest tenths place, what?? You're a bank, have you never heard of a pen... read more

Jake C 

on BBB

6 years ago

Bank of America is a bastion of corporate greed. I have been a customer for a decade and i'm furious with their dishonest and morally bankrupt policies. They LIE ON THEIR WEBSITE about the exchange rate they offer. So if you're traveling abroad and use their currency converter to calculate how much something will cost in dollars, its lowballed. This in ** opinion is fraud. When I called to confront them about this they said they "round" the rate to the nearest tenths place, what?? You're a bank, have you never heard of a pen... read more

Kam B 

on BBB

6 years ago

The absolute worst customer service possible, Bank of America and it's employees do not care for you or your business. I opened up a Business checking account 15 months ago, the banker never asked me if I will deposit 3rd party checks and I have been depositing 3rd party checks until last week when they notified me that the cashier check from federal credit union I had deposited will not go through since my customer was not present at the bank, the banker advised me to deposit it through the ATM!!! So I go get the checks bac... read more

Eduardo A 

on BBB

6 years ago

What I think is out of the question. I recently applied to get a loan not a credit card. That's what mr *************** From Merrill lynch game me told me that bank of America does not give you money no more. They give you a credit card so that they can make money on top of the money that they are charging me o ready. How is that work for this people. Also if a need to get money from the loan I have to pay. 20 dollars for every 100.i get out of the loan. That was loaned me.how that's that work for them. It reminds me of when... read more

Eduardo A 

on BBB

6 years ago

What I think is out of the question. I recently applied to get a loan not a credit card. That's what mr *************** From Merrill lynch game me told me that bank of America does not give you money no more. They give you a credit card so that they can make money on top of the money that they are charging me o ready. How is that work for this people. Also if a need to get money from the loan I have to pay. 20 dollars for every 100.i get out of the loan. That was loaned me.how that's that work for them. It reminds me of when... read more

Kam B 

on BBB

6 years ago

The absolute worst customer service possible, Bank of America and it's employees do not care for you or your business. I opened up a Business checking account 15 months ago, the banker never asked me if I will deposit 3rd party checks and I have been depositing 3rd party checks until last week when they notified me that the cashier check from federal credit union I had deposited will not go through since my customer was not present at the bank, the banker advised me to deposit it through the ATM!!! So I go get the checks bac... read more

Mildrette A 

on BBB

6 years ago

Bank of America is a perfect example of corporate greed. Customer Service is in line with policy and they don't take the client's issues in consideration. Everything is by the script and policy, even if you managed to keep an account open with BOA for 7+ years. They will still rather protect their greed than assist with one insignificant request.