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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Bank of America is a perfect example of corporate greed. Customer Service is in line with policy and they don't take the client's issues in consideration. Everything is by the script and policy, even if you managed to keep an account open with BOA for 7+ years. They will still rather protect their greed than assist with one insignificant request.
Worst Experience ever!!! Was in a foreign contry for my brothers funeral , the car rental representative did charge my card but did not wanna to rent it to me at the end without 5k as a guaranty witch was not specified anywhere. After they charged my card around $580 they never bring the car out and refused service without returning my money back. At this point I called Bank of America fraud department right away but they haven't done anything about it saying that will investigate the resin of my call was to stop the charges... read more
Worst Experience ever!!! Was in a foreign contry for my brothers funeral , the car rental representative did charge my card but did not wanna to rent it to me at the end without 5k as a guaranty witch was not specified anywhere. After they charged my card around $580 they never bring the car out and refused service without returning my money back. At this point I called Bank of America fraud department right away but they haven't done anything about it saying that will investigate the resin of my call was to stop the charges... read more
I called B of A to et information on processing credit cards internationally. I was doing this for a client of ours that I was going to refer to them. The guy on the phone was extremely rude and wouldn't talk to me and hung up on me. Very unprofessional.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I called B of A to et information on processing credit cards internationally. I was doing this for a client of ours that I was going to refer to them. The guy on the phone was extremely rude and wouldn't talk to me and hung up on me. Very unprofessional.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I had a fraudulent charge occur last year. The charge took place in Georgia and I reside in Tennessee. I immediately spoke with a representative to correct the issue after I saw it reflect on my account. I was later told that they couldn't refund me because it was possible that I could've traveled and made those transactions since I have traveled there in the past. That was strike one. So are customers expected to not travel? I made an appeal and provided police reports and all other necessary documentation. It has almost be... read more
I had a fraudulent charge occur last year. The charge took place in Georgia and I reside in Tennessee. I immediately spoke with a representative to correct the issue after I saw it reflect on my account. I was later told that they couldn't refund me because it was possible that I could've traveled and made those transactions since I have traveled there in the past. That was strike one. So are customers expected to not travel? I made an appeal and provided police reports and all other necessary documentation. It has almost be... read more
I've been corresponding with two individuals from BoA, one from Retail Client Services - Home Loans and another from Customer Relationship Advocacy regarding an issue with my supplemental tax payments on my mortgage. I have had over a dozen communications with these individuals (emails, voicemails, calls) in order to address this issue. My last email has received no response in over 72 hours - nobody has followed up. I am in the process of transferring all of my accounts with BoA to another financial institution. It's comple... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I've been corresponding with two individuals from BoA, one from Retail Client Services - Home Loans and another from Customer Relationship Advocacy regarding an issue with my supplemental tax payments on my mortgage. I have had over a dozen communications with these individuals (emails, voicemails, calls) in order to address this issue. My last email has received no response in over 72 hours - nobody has followed up. I am in the process of transferring all of my accounts with BoA to another financial institution. It's comple... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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