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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My review is specific to the BalanceAssist Loan that Bank of America recently rolled out. I believe that artificial intelligence and technology are indeed helpful in today's society; however, it is not and will not ever be a complete replacement for the human experience. BalanceAssist is an example of this. BalanceAssist seems a good idea to assist Bank of America customers in good standing, with at least one-year checking relationship and a consistent monthly deposit, to alleviate a need quickly and without much pomp and ci... read more
Getting calls about forclosure on my home after making a $17,000 payment just to have them state no payment was made, once they realized I had a receipt the tone quickly changed as the money was all the sudden found and credited to the account to bring it current, just wondering why it took a week then have them call me just to have me wave the receipt in their faces to prove it, these people are incompetent from the ground up and don't need to be in this business as it seems they are horribly overwhelmed and outmatched, I c... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
BOA has the worst customer service. they need training for their employee.I called 5 time so far they still transfer me dep to department.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Merrill Lynch made a mistake on my mother in-laws ****-R and it's causing all kinds of tax problems for her. They won't amend it.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I have been a customer with ********************** for a few years now. I moved in 2020 where they do not have a banking center so I have to travel for 37 miles to get to the closest one. Recently I had an overdraft fee of $35 because my account had $5.40 and I only had .35 cents in my account because I forgot that a draft of $5.40 was coming out on 4/28. IBank of America immediately took out $35 for that overdraft even though I had a direct deposit the following day go into my account! I am a senior citizen living on limite... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
******* provided poor customer service. I reported fraud on my account Thursday, and the scammer hacked my account this morning. ******* asked me, did I owe the company. She did not resolve my issue at all. I drove to another Bank of America near Willowbrook, and received the best customer service.Poor customer service.I have been with ********************** since ****** will be leaving. Especially, if you treat your customer this way.This location is ***************************************************************
Deposited a check to pay for *** dues from my employer. BofA got the money the same day, and I called in make sure no issues will be there. The first rep said the funds will be credited before anything gets debited that same day, but then they decided to hold the funds for 2 weeks without notifying a preferred customer. Not only that they return the payment to the *** causing me to pay penalties and late fees. I have the money in other accounts so why cause these problems to your customer. Im a 20+ year customer who had 0 re... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
I noticed an anomaly on my credit card statement, $3500 had been paid toward my balance even though I had just paid it off a few days prior. I called the bank to see if there was some kind of fraud, and it turned out Bank of America had withdrawn that money from my personal bank account without my permission. Their "fix" for this was to have me file a claim, which took 3 weeks to resolve. So, they held my money for 3 weeks, earning interest off it, and then eventually decided to return it to my account.While this was happeni... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
My Debit Card was canceled for identification of a fraudulent charge. I was told that I could continue to make purchases until my physical replacement card arrived by using a Digital Card in my Virtual Wallet on the Bank of America App. This was not true. I was told by the Bank of America that I could also make payments from my checking account by providing the merchant with my checking account number and routing number. This was also untrue. Third-party approval by TeleChek would be required before any purchase was approved... read more
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.hillmangregory92
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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