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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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Karen P's profile image
Karen P 
3 years ago

Bank of America shut down my account for no reason "but a business decision " even though I approved of everything the loan company asked me to do. They are the worst Bank when it comes to taking care of their people. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Rhonda G's profile image
Rhonda G 
3 years ago

Fraud account opened in my name and they would not help me without me giving them all of mine. Why would I do that when calling a number off a possible fraud letter. I called main number and was told the same. I don't see why they cannot just look it up by reference number on there own letter. WORST PLACE EVER TO DEAL WITH.... 

leanna b's profile image
leanna b 
3 years ago

if i could give zero stars i would. I literally NEVER leave reviews on anything. I just left a review for both American Airlines and Bank of America. absolute worst experience trying to get a flight refund. I have a closed checking account originally used to pay for the flight and trying to get this refund between the two has been absolute h*** just bouncing me back and forth one putting all blame on the other. I have never in my lifeeeeee dealt with such idiocy. Neither care about providing good customer service. Glad i clo... read more

Rich C.'s profile image
Rich C. 
3 years ago

I closed my Merrill Edge 401K account because I reside in / am a citizen of *********. I asked Merrill to wire the funds to my ********** bank because no ********** financial institutions will accept checks denominated in **$. Unfortunately, Merrill ignored my instructions and sent me a **$ check that is literally worthless in ********* because no bank will recognise it. I have spent 10+ frustrating and expensive hours on the phone from ********* to the *** trying to get customer service to solve the issue. Instead, I get tr... read more

Rashon M's profile image
Rashon M 
3 years ago

I opened an account with Bank of America March 9th of 2020. I banked with the institution until March 21st of 2020. I had money come in frequently with no issues. On March 21st the bank closed my account unexpectedly. I was told that they can close accounts anytime they want and it was nothing I can do about it, and that was the exact quote. I asked was there any person I could speak to for information about the account and I received a number from someone. When I called the representative said I was not entitled to know the... read more

Di A's profile image
Di A 
3 years ago

I will begin by quoting a detective at the Los ************** Department's Identity Theft/****************...Bank of America is the worst Financial Institution and has the worst **************** in the country. I could not agree more and have much harsher words but will not use them. I began fighting a $151.91 fraudulent charge at a company called **** ************ **** in Woodland Hills, **. I saw the charge posted to my ****** **** 10/28/2021 which I have a specific spending pattern on, and NO ONE called to verify the tran... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Lidiya G's profile image
Lidiya G 
3 years ago

I am Bank of Americas loyal customer for the last 14 years plus. I have a saving, checking and two credit line with them. I recently got scammed under the name of *************** for $253.74. I got a phone call saying its ***************, I was asked to transfer $265.37, before my electric gets disconnected. It was a snow day both of my kids were at home I panicked and transferred the amount after getting security confirmation. However, the scammers didnt stop they basically took $2530.74. I immediately saw the pending post ... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Isabel F's profile image
Isabel F 
3 years ago

I deposited cash into a B of A atm. It not only kept my items, but did not credit my account accordingly. I am now on day 5 watiing to get my money back. This is actually called stealing legally, taking someones money. No one one help me at all. 

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Edwin C.'s profile image
Edwin C. 
3 years ago

This Bank have the WORST customer service I have experinced. No help at all even on your worst time. Losing both my parents. My parents passed away and I was named the executor of the estate. I've been to the bank more than 3 times signing forms and on the phone and still they won't relieve the money to the estate. They making everything impossible for no reason. They are so rude when you call. Unprofessional .They Don't care at all. I have an account with them and as soon as this problem gets resolved I will close my accoun... read more

Business response:

Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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