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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My name is ****** ****. I recently decided to slowly switch over from Wells Fargo to Bank of America for my online business sales since it's a true locally started bank where I live in the Carolinas. Let me start out by saying I'm not the best when it comes to technology as I'm a disabled elderly woman but the online system here is terrible in comparison to Wells Fargo. I was locked out of my online account from the start. I called support and got the run around. Answered a bunch of questions about my personal life after bei... read more
I had my debit card information stolen and was purposefully, willfully, and wantonly given the runaround by Bank of America (B of A), when I called to suss it out. I was purposely thrown on hold a bunch of times or kicked to the back of the line instead of being transferred; claims weren't properly filed; customer service reps lied about what department they worked for (e.g. fraud prevention vs. "general" customer service), etc. The telephone customer service at B of A (especially the B of A representatives in Texas) is noth... read more
Branch address: XXXXX ******* **** Canoga Park, CA XXXXX Today, July 24, 2021. Bank closes at 1pm. Was inside bank at 12:20pm. Needed a wire transfer. Was informed that I would need to came back another day, due to they were backed up and did not have enough employees and they were closing soon. Since I was inside bank, they needed to assist me. The manager refused to assist me or get me some help. I received horrible customer service and I had to drive to another branch. Please people never go to this branch and I will nev... read more
Today, I called the Online remote deposit department to assist me with setting up the account for remote deposit by disconnecting the device from one account (under a different profile) and connect to a different account (same situation). The rep was rude, uneducated, and didn't know how to handle the problem, she referred me to visit my banker and set it up there. Once I go there, they make the same phone call and then ask me to call them myself, I know this because this is the fifth time it has happened without solving the... read more
Leaving this as a review instead of a complaint because BBB has a policy with Bank of America of marking a complaint case as closed if Bank of America makes a frivolous promise to resolve a complaint even though they don't resolve complaints. Merrill Lynch locked me out of my account so that I'm unable to get my tax information. They say that in order for me to log in and get my tax information that I'm legally entitled to that I need to provide them with information such as what my net worth is, how I got my net worth, what... read more
The biggest waste of time! Don't even try calling them, it will only frustrate you beyond belief. They definitely outsource all their calls to other countries, so no one cares about anything you are saying at all. Which is ironic for the bank of "America". To speak to a manager or supervisor for further help or explanation takes 24 hours at least. The first girl I spoke with just hung up when I asked for a manager. I guess that was her best solution.
Bank of America has screwed me out of my money after i did a charge back and returned the product.
Nightmare. On hold / transferred to 6 different people. This was regarding a Credit inquiry BOA pulled without my consent. plus I was hung up on several times !!!!! STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pretty terrible experience overall. I dont bank with BoA, but I do have an auto loan through them and the entire experience has been awful. They give 0 instructions on how to setup online payments except for a link. When you go to the website its just a bunch of marketing garbage and is simply confusing. Then once you finally figure out how to start setting up online payments, they make you wait an additional 3-5 business days to get a password in the mail for the account. Really? I have to wait a week to be able to sign int... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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