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Bank of America Financial Center
- Banks
- Conyers, GA
About this business
Location details
1088 West Ave SW, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
put on hold for an hour regarding activation of a prepaid commercial card that was issued to me by a business to pay me a refund. I do not have a BofA account. Activation of the card had an error both on their website and on the telephone activation number. When I told the support person that I'm not a BofA account holder, he hung up on me.
As a bank that brags upon being the "best Digital Bank in the US" and having the best online and mobile banking services, it is only ironic that all mobile and online banking completely shut down from 8:30AM to 1PM CST on October 1st, when bills are due. I was unable to login, pay bills, or transfer with Zelle. When attempting to login, even after several hours of not knowing if your money is still secure, Bank of America did not notify any of their consumers anything regarding the problem, not even an ETA of when it may be ... read more
Bank of America Credit Cards have deceptive business practices designed to make their customers delinquent so that they can receive late payment charges and interest payments. They automatically stopped sending me my credit statements in the mail without me requesting it. Those statements in the mail are my reminders to make payments to my credit card. If I did not call to complain I would have received late payment charges and additional interest charges to my account. It is extremely inconvenient to spend extensive time an... read more
over 5 years in business with them, over 5 credit cards large transactions, several deposit accounts. They closed all my accounts over night without any notice and kick my out like a dog. I have tried to contact them and they don't answer, they act like you are a criminal. its been 72 hours and i have lost over 20K so far in business. I will fight for my right and my losses for sure. they don't answer my questions, but they will answer OCCC.
Terrible automated system. Spent hours on a phone to resolve the payment fraud. Every time they asked me to fax additional information, it`s very time-consuming. I found all evidence that the merchant has misleading advertising and lied about the price is charged. So I have a legit claim. However, the BoA cancelled my claim and said the merchant has a policy and the right to charge me extra. I know Bank of America has a lot of customers and they don`t care about customer service any longer. I will cancel the account with the... read more
I had my credit card info stolen and used for a fraudulent charge. Bank of America won't refund me for the $390. It's been so frustrating working with them. Canceling my credit card!
I've been put on hold for 4 days in.a row now so I can talk to someone to continue my auto loan application. The call disconnects after being on hold for 4 hours. There is no callback option, there is no option to reply back by mail. They are absolutely unresponsive and they have ruined my week.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
The absolute worst bank that you can deal with. They should shut this bank down already. FRAUDS.
I filed a legitimate claim against usps for damaging one of my shipments. Bofa refused to credit my $55 I paid through my bofa credit card. After 24 years of owning this bofa credit card, I cancelled it. Bofa rather lose my business than credit me $55. That's fine. They don't have to credit me the money. I don't have to do business with them. Chase bank is just down the street. Also got my wife to cancel her Bofa credit card. Double boom.
Business response:
Thank you for sharing your experience. At Bank of America, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.1 star rating with 856 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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