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Bank of America Financial Center

1.1

About this business

Location details

1088 West Ave SW, Conyers, GA, 30012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.1856 reviews
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seema s's profile image
seema s 
3 years ago

bank of America took money from my account $1018.18 cents without my permission to pay to some one not even on my account ,when I called recovery department the lady was very rude and was not help full ,I need my money back ,I have chronic heart disease. Please file a complaint on my behalf. I am health care worker with lot of stress at work and this is an additional stress to health. This is stealing money from my account ,it's a crime. 

Anthony H.'s profile image
Anthony H. 
3 years ago

Bank of America hijacked my bank account online they made it so my password wouldn't work they told me the only way I could get money was ************* and they gave me money orders that had no value basically they were bogus and I couldn't cash them anywhere I called every agency I could find there's nothing they could do I'm stranded 5 hours from home with no money they put me in the worst hardship in crisis ever and it's all all it is is unemployment money through the *** why is a childish agency like Bank of America hand... read more

Matt D's profile image
Matt D 
3 years ago

Bofa Hours are horrible for customers and they are unwilling to change 

chris i.'s profile image
chris i. 
3 years ago

trying to close parent's account for 3 months. Local branch and estate service telling me different information. No communication from bank. Not getting resolved. Can only communicate by online chat. Very frustrating. 

Lexi Z's profile image
Lexi Z 
3 years ago

I have been with BofA since I was in high school, that was almost 10 years ago. I got them because everyone else in my family recommended BofA. Worst mistake ever!!! I work in a credit card company myself and let me just say, they are a breathe of fresh air compared to BofA. When my dad passed away in 2018, I missed two payments, I understand life doesnt stop for anyone but I had two other credit card companies reach out to me, BofA on the other hand did not even reach out they just closed my account. When I called to inform... read more

mark c.'s profile image
mark c. 
3 years ago

If i could give it no stars I would. I have been a loyal customer for past 4 years with both a checking account and credit card. I purchased a garden tool online with what turned out to be a fraudulent seller. I paid with my BOA card thru PAYPAL. Once I realized the seller was fraudulent I immediately called the customer service rep at BOA (within hrs) and was informed this will not be an issue and a hold placed on my account and I would not be responsible due to it being fraudulent and BOA has a policy as most credit cards ... read more

Elvia G's profile image
Elvia G 
3 years ago

Horrible treatment of a 26 year long customer. Disappointed at the representatives unwillingness to accept the role big banks lack cutomer service. I paid the credit card amount in full based on the BofA app. number. FOUR months later, I recieved a letter saying I was past due 30 days. The bank waited three months, before they let me know that the total was $8 more than the app pay off amount. Then the bank began to charge me past due charges! My credit union is an example of what customer service is BofA can use it as an ex... read more

Hana M.'s profile image
Hana M. 
3 years ago

An absolute circus of a bank. I have their travel rewards credit card and there's little to no protection on overseas transactions if you have an issue. They will blame the merchant, the other country's consumer laws (even when US state laws give you rights) and do next to nothing to resolve your issue. I had a current account with BoA, which I shut down this year. This is the only bank where they charge the customer to transfer money from a current account to other accounts. I have friends and family who swear they will nev... read more

Melissa's profile image
Melissa 
3 years ago

I changed from paper to electronic payment, and was late on a payment. Bank of America automatically charged a late fee and decreased my credit limit, despite the fact that I paid off my balance regularly. When I tried to call and talk to someone, hold times were hours long and I was hung up on by representatives that did not know how to help me. My only course of action was to close my account which will ultimately affect my credit. Bank of America is a horrible institution, I wish I would have chosen another credit provide... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 1.1 star rating with 856 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 6:00 p.m.  

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