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Banfield Pet Hospital
- Veterinarians
- Moorestown, NJ
About this business
Location details
1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Stop!!! Dont do it! It sounds like a good deal but its not and once you sign on the dotted line your in for the whole year of payment regardless of what they promise and dont deliver! Ive been with them for 14 years and it was fine until my animal actually had a problem they misdiagnosed an enlarged heart for congestive heart failure and wouldnt give my dog the dental service I paid for. They didnt know that a female wolfhound could take up to two years to begin their cycles. Their ***** exams and blood tests are often wrong... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
If I could give zero stars I would. Banfield has changed from a pet loving organization to that of pure cross sell of services pets do not need, as well as they do not honor their Wellness Plan terms. We had an appointment scheduled a month in advance for shots for our pets. When we arrived, the vet was "temporarily closed". ** other words, they had no vets. However, Banfield is still obligated to provide services. We were unable to get our vaccinations from Banfield and had to pay another vet.I've reached out many times to ... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Stop!!! Dont do it! It sounds like a good deal but its not and once you sign on the dotted line your in for the whole year of payment regardless of what they promise and dont deliver! Ive been with them for 14 years and it was fine until my animal actually had a problem they misdiagnosed an enlarged heart for congestive heart failure and wouldnt give my dog the dental service I paid for. They didnt know that a female wolfhound could take up to two years to begin their cycles. Their ***** exams and blood tests are often wrong... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I tried canceling my Banfield Optimum Wellness Plan I have had on my *********************** for years. They will not let me cancel and not be charged anything else. They have ridiculous fees you pay if you cancel before plan expires. This is fraud! I will never deal with Banfield again once this plan is cancelled.
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I tried canceling my Banfield Optimum Wellness Plan I have had on my *********************** for years. They will not let me cancel and not be charged anything else. They have ridiculous fees you pay if you cancel before plan expires. This is fraud! I will never deal with Banfield again once this plan is cancelled.
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Horrible place do not bring your ********. Short staffed nobody cares
Horrible place do not bring your ********. Short staffed nobody cares
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. It saddens us to learn that your experience did not meet with these expectations. We hope that you were able to reach us directly to discuss this is further detail.
Impossible to cancel plan which we haven't used in years.
Impossible to cancel plan which we haven't used in years.
Business response:
We are sorry to read about your experience. We hope that you were able to reach us directly to discuss this is further detail.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 9:00 a.m.
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