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Banfield Pet Hospital
- Veterinarians
- Moorestown, NJ
About this business
Location details
1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
************************* and her staff. are negligent, and greedy. The doctor and her staff do not care about pets all they care about is money, and the bottom line. The wellness plan is a scam. We had a 4 1/2 month old puppy, named ****** . My son and his fiance. They are 25 and 21. Banfield took a vantage of that. That is why I intervene . My son went to Banfield to establish a vet. Because we came from a different state. Our vet from ************** gave ****** a clean bill of health. My son took him to Banfield in ******... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Do not take your pets here! I took my parrot in for a wing trim, and they cut the flight feathers so short most of them were bleeding, it took them an hour to stop the bleeding. Then they tried to cover it up and lied to me about the severity. Whoever did this should be fired.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Puppy wellness plan does not explain that there are extra costs behind services. We just got our puppy spayed and had to pay extra for the cone, sedative, and pain medication for after surgery. If those things are REQUIRED because of the surgery, they should be included IN the plan costs. Or at least have an explanation of possible extra fees pertaining procedures BEFORE you sign up for the wellness plan on the website. This way a family can plan accordingly. When I questioned why meds/cone were not included in the plan and ... read more
Business response:
We are sorry to read about your experience. We aim to provide a positive experience to everyone coming to our hospitals and would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
************************* and her staff. are negligent, and greedy. The doctor and her staff do not care about pets all they care about is money, and the bottom line. The wellness plan is a scam. We had a 4 1/2 month old puppy, named ****** . My son and his fiance. They are 25 and 21. Banfield took a vantage of that. That is why I intervene . My son went to Banfield to establish a vet. Because we came from a different state. Our vet from ************** gave ****** a clean bill of health. My son took him to Banfield in ******... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Never notified me of renewal of my wellness plan snd then when trying to cancel they want 500 dollars for my dog. Totally unreasonable and would like them to go out of business immediately, they are a horrible company. When took my dog in for a physical they didnt even touch my dog. Please dont take your loving dog to Banfield ever. Bad service and outlandish costs!
Never notified me of renewal of my wellness plan snd then when trying to cancel they want 500 dollars for my dog. Totally unreasonable and would like them to go out of business immediately, they are a horrible company. When took my dog in for a physical they didnt even touch my dog. Please dont take your loving dog to Banfield ever. Bad service and outlandish costs!
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
The care I received from Banfield was downright harmful to my dog Moose. I will never have this hospital care for my dog again. A treatment they provided resulted in a partially ruptured ear drum, which resulted in me going to another vet to diagnose. The clinic manager says all the right words about caring for my situation but A. won't refund my money for the visit and B. cannot help cancel my wellness plan. The whole business model is a scam. The people you try to call to cancel can't do a thing and send you back to the cl... read more
The care I received from Banfield was downright harmful to my dog Moose. I will never have this hospital care for my dog again. A treatment they provided resulted in a partially ruptured ear drum, which resulted in me going to another vet to diagnose. The clinic manager says all the right words about caring for my situation but A. won't refund my money for the visit and B. cannot help cancel my wellness plan. The whole business model is a scam. The people you try to call to cancel can't do a thing and send you back to the cl... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
This place is a huge scam! We took our puppy there who kept coughing and was very lethargic. I asked the vet if it could have been allergies since we went for a long walk on a hay field the day before. She told absolutely cannot be just allergies and she wanted to run a bunch of test! So we did! Once all the test came back negative and $900 later she told me it was probably just allergies! They should be shut down for all the people the scam! STAY AWAY AT ALL COST!
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m.
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