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Balise Chevy Buick Gmc
- Car Dealers
- Springfield, MA
About this business
Located in Springfield, Mass., Balise Chevrolet is a part of Balise, which was founded in 1929 by Paul E. Balise. The automobile dealership provides a range of new and pre-owned vehicles from Chevrolet. Its Chevrolet models include the Avalanche, Aveo, Cobalt, Colorado, Monte Carlo, Equinox and Uplander. The dealership's financial services include online credit applications, payment estimators and leasing programs. Its service department has certified technicians that provide service repair and maintenance services. It also ... read more
Location details
440 Hall of Fame Ave, Springfield, MA, 01105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedGreat service they were very helpful and they were great Steve halloran and joe they were great great service
Business response:
Naisha, thank you for writing such a wonderful review about our team. We appreciate your feedback and look forward to working with you again soon! Happy Holidays!
Derek is a very good sales Person experience was good
Business response:
Robert, thank you for the recommendation and your kind words! We look forward to your next visit to Balise!
No sales pressure Large selection
Business response:
Thanks for the feedback, Glen!
Ask for Gary he made the buying experience enjoyable he helped me get into the right vehicle for the right price! Top notch service!
I will never go there again. I brought my truck in for service and they not only didn’t keep my appointment but tried to keep my vehicle for two days. Just by them simply not keeping my appointment I lost a customer and a job worth $2,300.00. For a small business owner that’s unacceptable. For a large company they just lost all of my family, my company and my personal business from here on out. Don’t bring your vehicle here period.
Business response:
Ben, thank you for taking the time to speak with our General Manager, John Perez, this morning. We are glad that we had the opportunity to discuss personally. Please feel free to contact John directly if we can be of any further assistance.
thank you derick boccaccio for all your help it was asome
Business response:
Jose, thank you for taking the time to share your feedback with us! We are thrilled to hear that you are a happy Balise customer and we look forward to your next visit.
Thanks so very much to Ben and the crew for getting me behind the wheel of a "new to me" vehicle! I know it wasn't easy, but you did it!!! I'm soooo looking forward to waking up tonight and finding my new car in my driveway! Yes, I should be asleep (I work overnights), but I am beyond excited, so that just isn't currently happening. Thanks, Ben, for delivering the car to me. You've definitely gone above and beyond what is expected!!!
Business response:
Charlene, congratulations on your new car! We are thrilled to hear that you are a happy Balise customer and we look forward to working with you again soon! Safe travels!
Steve Halloran made my sons first time purchase a breeze!! I would definitely recommend Steve as well as the dealership !
Business response:
Marna, thank you for the 5-star review! We are thrilled to hear that Steve helped your son get into his first car! Take care!
I made an appointment for an oil change for 2 on Wednesday I got there and was told it wouldn't be i till 3:30 when they would take my car in. Wth is the appointment for? Who has 1.5 hrs to wait after an appointment time? I then asked what is an appointment for hey said it's not really an appointment it's to make sure and advisor is available to talk to you well that's bull as well I waited 15 minutes to even talk to anyone at two then be told I need to wait an hour and a half to get my car in in and it would take an hour to... read more
Business response:
Lisa, thank you for taking the time to share your feedback with us. The average time for full service is around one hour- and since the shop was full, you were advised that your full service would be around an hour and a half. We apologize for the confusion, as it seems you thought the hour and a half quoted was a wait time to get the vehicle in for service. If you would like to speak further, please do not hesitate to contact our Service Manager, Steve Burke, directly at 413-205-2670. Again, thank you for sharing.
Frequently asked questions about Balise Chevy Buick Gmc
How is Balise Chevy Buick Gmc rated?
Balise Chevy Buick Gmc has a 4.3 star rating with 1,770 reviews.
When is Balise Chevy Buick Gmc open?
Balise Chevy Buick Gmc is open now. It will close at 8:00 p.m.
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