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AutoNation Ford Gulf Freeway

4.2

About this business

AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today! 

Location details

12227 Gulf Fwy, Houston, TX, 77034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.25,523 reviews
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Freed Karvo's profile image
Freed Karvo 
recommend  Recommended
2 years ago

This new management really stands up! My car needs oil change, new battery and update of the shaker system… they were very professional and left the vehicle in great shape. Their manager Jose was always answering the phone and keeping update on the progress of the vehicle.Thanks Ford Autonation Gulf Fwy! 

Deborah Mueller's profile image
Deborah Mueller 
recommend  Recommended
2 years ago

I took my car in for oil change and to fix it for the recall. They took me home and picked me up and was completed in the time frame they gave me. I was very happy with the friendly staff. 

Thomas Settles's profile image
Thomas Settles 
recommend  Recommended
2 years ago

Customer service by Alex was awesome. Everyone was very polite. 

Bridget Dorsey's profile image
Bridget Dorsey 
recommend  Recommended
4 years ago

Great staff that greeted me with a smile. Took care of my auto in a timely manner as I waited. Very fast and I appreciate how I was treated. 

Business response:

Bridget, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Gulf Freeway 

John Mai's profile image
John Mai 
recommend  Recommended
4 years ago

Great service! Especially Heidi, Service Tech! 

Business response:

Thank you for letting our team know how we did, John! We look forward to helping again in the future. Take care! 

Thomas Abshire's profile image
Thomas Abshire 
recommend  Recommended
4 years ago

I was in town for a job and needed my first maintenance done on my vehicle. I was helped by JD (service writer) I asked for a wash after before I hit the highway again and he made it completely complimentary I was extremely impressed by the service there and will be going back when I travel through! 10/10 for these guys thank you! 

Ed Von Ruff's profile image
Ed Von Ruff 
recommend  Recommended
4 years ago

Great staff and nice waiting area. 

Vielka Mccormick's profile image
Vielka Mccormick 
4 years ago

If you're thinking about buying a vehicle from AutoNation Ford.....Do not, I repeat DO NOT buy their extended warranty, get it elsewhere and save yourself the headache & stress!!!! My issue is that what they don't tell you when you buy this extended warrenty (Autonation Platinum with rental clause) is that when you drop you vehicle off for any issue, the rental vehicle isn't covered until a diagnostic is done, submitted, and approved, this could take up to 3 to 4 days of you being without transportation, I.E. out of pocket e... read more

Business response:

Vielka, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. Our General Manager would like to further assist. If you're willing, please contact us at (713) 489-2089 to discuss what we can do to help. Thank you, and we hope to hear from you soon. 

Chris Trevino's profile image
Chris Trevino 
4 years ago

Read my post. Not willing to fix my vehicle on recall they sent to me to bring in! 

Business response:

Hi Chris, we appreciate you taking the time to respond. The staff at AutoNation Ford Gulf Freeway take our reviews very seriously. Please contact us at (713) 489-2089 so we can work with you to make this right. 

Frequently asked questions about AutoNation Ford Gulf Freeway

How is AutoNation Ford Gulf Freeway rated?

AutoNation Ford Gulf Freeway has a 4.2 star rating with 5,523 reviews. 

When is AutoNation Ford Gulf Freeway open?

AutoNation Ford Gulf Freeway is open now. It will close at 9:00 p.m.  

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