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Ashley Store
- Retail
- Lynnwood, WA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
BEWARE!!! READ THIS BEFORE YOU BUY. Fresno Blackstone Store: My reviews and pics have over 5,000,000 hits on Google and the vast majority of my reviews are positive. (Over 97%) During our visit we found a sectional, dining table and buffet piece. After the salesperson made several phone calls and checked on availability and confirmed all pieces were in the warehouse, we allowed credit to be run for zero interest rather than paying cash. We made the purchase for a confirmed delivery date of 2-17-2021. On 2-11-21 we received a... read more
Wish I could give it ZERO stars. This place is the scum of the earth. (1) We bought about $3500 worth of furniture in the store, then went home and looked it up online at the official Ashley Furniture website and it was $2500. I was appalled that the sales people would mark it up so much over their OWN website! I did call and after talking to 3 people for 2 hours managed to get them to match (more-less) their online prices so they refunded some money. Make sure you lookup the online prices before you let them scam you like t... read more
Horrible return policy - We purchased a sofa and loveseat from Ashley Furniture HomeStore at 6910 W Bell Road in Glendale Arizona. The total bill including extended warranty and delivery was nearly $1900.00. After the delivery was made, we found that sitting for more than 15 minutes, became very uncomfortable and we didn't feel we would be happy in the long term with our purchase. When we attempted to return the furniture, we were told all sales are final once we signed for the delivery, and they would not allow a return or ... read more
I will never buy a piece of furniture at Ashley’s the manager didn’t help me at all. I just want to change my furniture because smell stain and my clothes smell. And I have my furniture since June 2020. Is7 months and no help at all. Now I have to pay for furniture I will not used. Because if I don’t pay I will go to collection. Is not fair a big corporation don’t help me.
Avoid this place.....It is a complete bait and switch..... The sales people are nice, however they have no control of delivery, or schedule, and have little or no interest to help you after the sale....I have been fighting with them since September..... And is still not involved. Ashley, has made it impossible to talk to the corporate office, to file complaints....In my opinion their business model has tons of flaws......I suggest that you go somewhere else to spend your money..
I am not sure how these folks stay in business and I am not sure how they actually can get anything sold. I recommend you shop anywhere but here. I came into purchase two pub chairs last Friday. They had a sale for 2 chairs that met my needs. The chairs were a bit pricey $350 for 2 but they met an immediate need and I also try to shop local versus online if I can. They were both floor models one mounted on the wall and one on the floor. I was told that they are floor models so no returns if damaged. I was ok with that as the... read more
This is the worse customer service I’ve ever received and I am 64. It began with the wrong couch being put in our truck at the warehouse. When I called and they verified they gave my husband the wrong one, it took a lot of time for them to agree to pick up the wrong couch and bring the right one. The warehouse is a 30 mile drive. When the couch was delivered it all looked fine. Well, it ended up that after 2 weeks of use, a seam came apart so I caled customer service for a technician to look at it. When I turned the couch ov... read more
Ashley Home Store is engaging in fraudulent behavior regarding orders, deliveries, and issuing refunds. I placed an order for a sleeper sofa in November 2020 with a desired delivery before the holidays. With covid-precautions in place I was told that delivery would not be possible, but that I would be guaranteed delivery by 1/15/2021 (and most likely sooner). They assured me that if there were any changes in delivery schedule I would be made aware immediately. On 1/11/2021 I had not heard from the store so I called in. No on... read more
I tried to call the store for days and only got through to a store in another state. I then scheduled appt. in early September 2020, bought and paid for a sleep sofa to be delivered before Xmas. Which was when it was needed. It got pushed to January 15, 2021 and recently I was called and told it would be delayed for another 8-10 weeks. I just checked again and now they’re saying March. What is going on here? We always bought furniture from Ashley with no issues and great customer service. Covid aside - There is no excuse for... read more
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.4 star rating with 4,002 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 9:00 p.m.
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