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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
309 S State St, Columbus, OH, 43081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Statefam change my location without notifying me after I said they were unprofessional the way the dealt with me. How I found out I was transfer? I called the office to make a payment and that is when I found out I am no longer at that particular office. I requested the agent to call me back to see what is going on, he never returned my call. I called back two days later. To speak to the agent, his workers stated he is not in the office and he will call me back when he return in 15 minutes. ( Ge never did return my calls) I ... read more
Our local office is great. They are friendly and responsive. No complaints there. However, I am extremely dissatisfied with the process once things move up to the claims dept. Still trying to get resolotion for hail damage that happened in April of 2022. Finally got an adjuster to look at the roof in October of this year. They said that all the metal was damaged but the shingles did not have hail damage. Really? I guess the hail missed the shingles. They said all the black spots were just "blistering". Every house on my roof... read more
If I could give State Farm a 0 star rating I would. I’ve been calling them to adjust my payment due for several months and have gotten nowhere. In August of 2023 I dropped a vehicle from my policy and three months later I am still billed for it. My agent and even the escalation team keep telling me it’s due to a shortage in underwriting. State Farm is one of the largest insurance companies and can’t resolve this issue in a timely manner!?! I’m furious because I am barely making ends meet and I don’t have the money and time f... read more
I spoke to lalana from state farm about my insurance. I gave her the info to a car I was potentially buying and asked for the insurance rate. She told me my rate would stay the same as it was with my previous car. She also told me I needed to surrender my plates in order to get a reduced insurance rate. When I called back to get the insurance on my new car she gave me a new higher rate. I said that she had explained to me that my rate would stay the same from my other car and she said she never told me that. I tried multiple... read more
Two months ago this company raised my insurance $35.00 then this month they raised me $65.00 taking my policy to $244.41 I call bullcrap because I hey say ******** has had rates go up
Great Customer Service!!! Andrew from State Farm not only save me money, he also made sure that I completely understood my auto insurance policy. Andrew was very patient with me and answered all of my question. I will definitely recommend State Farm to all my family and friends. Thank you, Andrew.
State Farm IS THE WORST INSURANCE COMPANY. Right next to ********. I am a contractor that specializes in insurance restoration. State Farm is now saying that they don’t care if a roof is unrepairable and that they don’t care if shingles are discontinued that they are not paying for replacement. And not just roof claims. State Farm pays for water damage but somehow does not pay for water mitigation or mold when it’s a direct result of storm damage. My mind is blown I have never seen anything so crazy. The sad part is all the ... read more
Absolutely disgusting behavior from this company. Good luck filing a home claim for anything with them you will be responsible for not only your deductible but 90% of the work that is done State Farm tries to not cover anything and everything that they can get away with. Say something is a few years old in your home we’ll guess what if it’s damaged by water or lights on fire your screwed because this company will try and deduct the fact that it’s old from the estimate. This is how they play it with every single thing. I will... read more
A state farm customer ran a red light and hit my car. $4600 worth of damage they won't pay which is crap. I sent them a video with proof that she went through the light and a picture showing she hit me and they are still declining to pay. I will make sure everyone knows not to do business with state farm. Horrible company. I told me I need more evidence..like what. I couldn't get a witness bc I was trapped in my car bc their insured doesn't know how to drive and likes to lie
April Schaad - State Farm Insurance Agent has a 1.6 star rating with 1,811 reviews.
April Schaad - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m.
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