This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
American Signature Furniture
- Furniture Stores
- Tampa, FL
About this business
Location details
15018 North Dale Mabry Highway, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I would give them less than 1 star if possible. After ordering 2 chairs months ago I have yet to receive the merchandise that I have already paid for in full. Everytime the date approaches that we are supposed to receive the chairs we get an email stating manufacturing delay. They have no accountability and do not care because they already have already gotten paid. The customer service is atrocious and I would strongly advise anyone thinking of buying from there to go ANYWHERE else.
Do not buy from here. I have bought a couch back in January of 2021, expecting a full set couch. They mentioned that it would take until April first to deliver the couch. Understanding the supply constraints, I waited eagerly for the couch. The day came, and they delivered the couch with 6 back rest pillows instead of the 7 that they showed in the showroom. I was told to call customer service, and they would handle this issue. Talking with a representative (after waiting for an hour on the phone), they tell me that they put ... read more
Bought 2 pices of furniture on May 22. The furniture was supposed to in stock. Hence the color i chose. Delivery was originally scheduled for July 2 and i paid 159.99 for delivery. The customer also has to schedule current furniture removal and pickup...according to scheduled delivery date. I still have not received furniture. As of TODAY... one pice is scheduled for July 9. The other July 29th. I was also told the store tried to call me but got a busy signal....when was the last time you got a busy signal? Also in stock..to... read more
Bought 2 pices of furniture on May 22. The furniture was supposed to in stock. Hence the color i chose. Delivery was originally scheduled for July 2 and i paid 159.99 for delivery. The customer also has to schedule current furniture removal and pickup...according to scheduled delivery date. I still have not received furniture. As of TODAY... one pice is scheduled for July 9. The other July 29th. I was also told the store tried to call me but got a busy signal....when was the last time you got a busy signal? Also in stock..to... read more
Do not buy from here. I have bought a couch back in January of 2021, expecting a full set couch. They mentioned that it would take until April first to deliver the couch. Understanding the supply constraints, I waited eagerly for the couch. The day came, and they delivered the couch with 6 back rest pillows instead of the 7 that they showed in the showroom. I was told to call customer service, and they would handle this issue. Talking with a representative (after waiting for an hour on the phone), they tell me that they put ... read more
Delivered the wrong color chairs after two months. Then I delivered them back and picked up two more and the box was correct but furniture inside still wrong color. Can’t deliver on time and fraudulently delivering wrong colors to push issue down the road.
Delivered the wrong color chairs after two months. Then I delivered them back and picked up two more and the box was correct but furniture inside still wrong color. Can’t deliver on time and fraudulently delivering wrong colors to push issue down the road.
Horrible!! Terrible, rude, customer service and after the date being changed three times with NO attempt to empathize with the logistics that complicated for ME; I picked up the sofa to match the loveseat that came about a month ago, and now the loveseat is broken. Really disappointed in this place on all levels
Horrible!! Terrible, rude, customer service and after the date being changed three times with NO attempt to empathize with the logistics that complicated for ME; I picked up the sofa to match the loveseat that came about a month ago, and now the loveseat is broken. Really disappointed in this place on all levels
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.4 star rating with 6,111 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com